Senior Case Worker (Physical Disabilities)

Hampshire County Council

Senior Case Worker (Physical Disabilities)

£27527

Hampshire County Council, Wharf Hill, Winchester

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 34ff54a8ba964b949c0088915282d5a9

Full Job Description

Joining our Physical Disabilities Duty Team as a Senior Case Worker, surrounded by a supportive team of skilled practitioners, you'll be person-centred and committed to working in a strengths-based way.

Our Duty Team triages contacts from GPs, care agencies, out of hours, the Contact, Assessment and Resolution Team (CART), the Adults' Multi Agency Safeguarding Hub (MASH), families, and individuals themselves. We prioritise urgent cases and gather further information to make decisions on whether cases require allocation within the Physical Disabilities service or passing onto another Adults' Health and Care service. We also provide signposting to other agencies where appropriate, as well as completing funding applications and recording assessments and support plans. Most of our work is done via telephone and email, however we sometimes need to visit individuals to carry out welfare checks.

What You Will Be Doing:

  • Triaging incoming contacts to the Duty Team, and understanding when to escalate more urgent or complex cases.

  • Completing tasks that have been allocated to you by the Team Manager or Social Worker.

  • Providing mentoring and advice to Case Workers and supporting the team with more complex cases where needed.

  • Preparing clear and concise reports.

    Good understanding of the Care Act 2014, Mental Capacity Act 2005, and other relevant legal frameworks.

  • Strong communication and organisational skills.

  • Strong team working skills for sharing learning and providing support and advice to colleagues.

  • Commitment to demonstrating the organisation's values and behaviours.


  • Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Social Work Assistant, Support Worker, Support Coordinator, Reviewing Officer.