Senior Civil Enforcement Officer

Senior Civil Enforcement Officer - Lambeth - Full-time 42.5 hours per week - £29804.53 per annum Do you have supervisory experience Have you led a team of people...Senior Civil Enforcement Officer - Lambeth - Full-time 42.5 hours per week - £29804.53 per annum Do you have supervisory experience Have you led a team of people Are you well organised Do you have a Full Clean UK Driving Licence An exciting opportunity has arisen for a Senior Parking Enforcement Officer in Lambeth. Civil Enforcement Officers are responsible for ensuring that all drivers follow parking regulations on public streets and in car parks. They are an important part of keeping our roads moving and ensuring public safety. This role will be to assist in managing a team of Civil Enforcement Officers, enforcing regulations as directed under the Traffic management ActTMA 2004.What will you do:
Ensure all known and agreed policies are followed setting a good example. You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions. Ensure all Request for Actions are commenced and managed effectively. You will review, monitor, supervise and direct staff according to contract requirements. Train all staff in aspects of their job and in Health and Safety. Conducting back to work interviews and maintaining attendance levels within your teams. To "cascade" information to all members of staff and maintain good communications throughout the contract. To prepare reports as required by contract management. Ensure overall client approval and attend training courses where required. To ensure contract standards and quality are maintained at all times. What will you bring:
At least one year's experience of working in a managing role, in a parking or customer services industry. Experience with the traffic management act 2004 and other parking legislation. Aptitude to organise and motivate large numbers of contract staff.Creation of reports. Excellent personal skills with the competence to build and maintain positive working relationships. Excellent problem-solving skills.A Full Clean UK driving licence What is on offer to you:
£29804.53 per annum42.5 hours per week20 days holiday plus 8 Bank Holidays Training and DevelopmentPension Scheme Must be 18 or over with a Full UK driving licence to applyWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.