Senior Clinical Administrator

As our senior clinical administrator, you will work effectively as a multi professional team member within a fast-paced environment offering patients a range of diagnostic imaging procedures. Your main responsibilities will include the processing of completed examination reports for referring clinicians, covering all different areas such as MRI, ultrasound, echo and X-ray. Attention to detail and the fast and accurate processing of urgent reports is vital. You may also be required to cover the reception desk occasionally, appointment scheduling, and data entry., As our senior clinical administrator, you will also:

• Process and forward reports from completed diagnostic examinations to the referring clinicians. You will have the ability to verify reports, recognise urgent diagnostics reports and escalate appropriately.


• Process all patient and customer queries and forward general messages to the appropriate personnel within the department. You will be able to use your initiative and judgement in difficult or complex situations.


• Be able to adapt to change in a fast paced often changing environment and work to tight and pressured deadlines.


• To assist the team in achieving the optimal outcome for patient care.


• Performs other clerical duties as directed by the Administration Lead either generally or in instances where cover is required during the absence of other team members.


• Chaperoning during patient appointments.
  
  Are you an experienced clinical administrator looking for a new opportunity? Do you have an eye for details and have a good understanding of medical terminology? Do you have excellent customer service and effective communication skills? If yes, then this is the role for you., You will have excellent communication and interpersonal skills, the ability to stay calm in difficult circumstances as well as:


• Previous administration experience in a similar setting


• Experience of working in a customer care environment


• Professional telephone Manner


• Able to prioritise and complete tasks in a timely manner


• Able to work under pressure


• Good understanding of medical terminology


• Excellent organisation and time management skills


• Sound knowledge and understanding of IT and software packages (Word/Excel)


Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.


• A basic salary of up to £25,000 per annum based on experience


• An extensive range of wellbeing and lifestyle benefits


• Working within a friendly and supportive team


• 25 days holiday increasing with service up to a maximum of 28 days plus bank holidays


• The support you need to grow in your role and continue your professional development