Senior Collections & House Officer - Cockermouth

Reporting to the Visitor Operations & Experience Manager, you'll be part of a house leadership team of 3, working closely with the Head Gardner and the Welcome Manager. What you'll be doing As the senior lead of the House Team, you'll manage a team of Collections & House Officers, Collections Assistants and volunteers to implement preventive conservation and cleaning programmes in the house to ensure excellent standards of care, delivering strategies to improve conservation. You'll be responsible for the planning and implementation of conservation projects, collections care and daily opening of the house ensuring appropriate resources are in place to provide a consistent and excellent visitor experience. You'll collect and accurately record information to inform our understanding of the house and the collection and use preventive conservation techniques to improve how we conserve, interpret and present the property. Leading by example you'll ensure a culture of excellent customer care, engaging our visitors with conservation and the values and behaviours of the National Trust.

We'd love to hear from you if you have;

• outstanding people leadership skills and experience of working with and managing volunteers
• have operational experience of collections management and care in an historic environment including relevant collections management systems
• demonstrate a solid understanding of preventive conservation and its practical, strategic application in the form of routine and deep cleaning programmes
• knowledge of Health and Safety and Emergency Procedures
• good organisational skills, with strong attention to detail
• strong communication skills
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places