Senior Community Care Officer

This is an exciting opportunity for a Senior Community Care Officer working in the Nottingham Health and Care Point (NHCP) based at Dragon Court. This is our Adult Social Care 'front door' team and is the first point of contact for individuals seeking social care support, and we are committed to delivering high-quality, person-centred care for some of the most vulnerable adults in our city. We need to be able to provide an effective and timely response to contacts from citizens, professionals and members of the public, to ensure that an adult's needs are met at the earliest opportunity and the senior role is crucial in the decision-making process to support this. You will also support a team of Community Care Officers and Prevention Officers with the assessment and care planning of adults across the city. Ideally you will have experience of working within Adult Social Care and will have worked as a Community Care officer or an equivalent role assessing and supporting vulnerable citizens. You will provide caseload and developmental supervision, support, advice and mentoring to colleagues within the team to achieve and sustain high standards of performance, quality outcomes, best value and excellent customer service.

The ideal candidate will have:

• Substantial experience of working with adults experiencing a range of difficulties including learning disabilities, mental health issues, physical health problems and substance abuse
• The ability to analyse information to reach sound decisions, often under pressure, and take responsibility for their outcome and regular reporting to the Team Manager
• The ability to understand and challenge complex assessments in relation to the needs of citizens and their carers based on a person-centred, strength-based approach and ensuring best value
• The ability to provide caseload supervision and developmental support and mentoring to other colleagues using performance indicators to monitor and improve performance
• The ability to apply the principles of equal opportunities in service provision and employment, promoting anti-discriminatory practice.
- A DBS enhanced check for a regulated activity is required for this post., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
• You can read more about the different benefits offered to colleagues working for Nottingham City Council here.