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Senior Credit Controller

Warner Music INC, City of Westminster

Senior Credit Controller

Salary Not Specified

Warner Music INC, City of Westminster

  • Full time
  • Permanent
  • Onsite working

, 7 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: f9d686b6a7704032ade7d55a52311777

Full Job Description

  • Music is Everything : Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
  • Global Growth, Local Expertise : Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
  • Innovation and Insight : Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
  • Empowered by People : Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career., The Order to Cash (OTC) Senior Credit Controller will ensure Accounts Receivable (A/R) and credit and collection activities for the organisation are processed timely and accurately. They will develop and execute continuous process improvements to streamline order-to-cash process.
    • Here you'll get to:
  • Provide financial order management support to business units, supply chain and sales personnel to control credit exposure, affect timely payment, and minimise and resolve customer disputes.
  • Execute collection of assigned customer account portfolio, specifically high value digital revenue streams.
  • Lead monthly calls with labels related to account balances for own ledger.
  • Ensure all payments are collected within the specified payment term
  • Work closely with finance to ensure cash forecasts are accurate and complete, with weekly reporting on cash collection activities.
  • Facilitate monthly A/R close process, including preparation of accounts receivable ledger, including any adjustments, journal entries, and reconciliation of specific accounts.
  • Evaluate customer accounts for any issues relating to reconciliations/settlements, ensuring ageing balances are investigated and resolved.
  • Assist in the creation of the Bad Debt file for Digital Revenue, working with label finance teams on any risky customers for their bad debts provisions, ensure proper escalation of risks and refer uncollectable debts for support or write-off
  • Manage customer inquiries and disputes.
  • Process dispute/deduction adjustments and write-off balances.
  • Conduct A/R search queries, liaise with business partners including label and publishing divisions, corporate divisions (tax, legal, etc.) on various projects.
  • Maintain accurate credit and collection files and perform monthly portfolio analysis.
  • Provide support to the OTC Team to ensure full team coverage, including raising invoices and credit notes, allocating cash, creating adjustments, and any other task deemed necessary by the OTC Manager

    Experience in a credit control role with high volume of transaction processing in financial ERP
  • Understanding of internal controls, indirect taxes, and service desk operations desired
  • Strong work-ethic and a self-starter who proactively seeks out new solutions
  • Ability to multi-task and prioritise projects working well under pressure
  • Ability to support and train other team members where needed
  • Detail oriented
    • We'd love it if you also had:
  • Knowledge of SAP, ERPs, and S/4HANA

    At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses, Warner Music's European Shares Service Centre is the home to the financial, tax and administrative functions that provide critical support and best-in-class services to our European Recorded Music and Publishing businesses. The UK Centre embodies the innovative and creative spirit that stems from the company's deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to develop a wide range of skills through cross-function collaboration and development opportunities., As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We're the home to WMX - the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways - and Alternative Distribution Alliance (ADA) - the ground-breaking global distribution company for independent artists and labels.
    • Together, we are Warner Music Group: Music With Vision & Voice.

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