Senior Credit Controller

We are currently seeking an experienced Credit Controller to join our London based credit control team to work closely with our senior leaders across Charles Taylor Adjusting International and external insurance companies and brokers to maximise global cash collection. Key Responsibilities

• Manage multiple debtors' ledgers, predominantly with insurance and reinsurance companies, ensuring all overdue debts/accounts are followed up appropriately.
• Maximise cash collection, reducing aged debt, DSO, query levels, oversee international WCAP collections, funds top up and fee fund management and provide timely updates to relevant stakeholders.
• Review and distribute invoices not sent and update files.
• Review and deal with unallocated cash including sundry.
• Work with the Invoicing Teams to ensure WIP and billing works efficiently to deliver maximum revenue and cash.
• Issue first chaser to accounts due.
• Issue monthly statements to customers and issue copy invoices.
• Able to support fund accounts, top ups, and ticket for payments.
• Building effective internal and external professional relationships i.e., with adjusters within the business internally and with client's contacts to improve the collection of fees.
• Maintaining accurate and up to date records/status on our core systems.
• Ensuring compliance with CTA procedures and controls.
• Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
  
  Experienced Credit Controller in a professional services organisation is essential, evidenced by a record of accomplishment of delivering and exceeding targets.
• Efficient organisational skills and effective resource management.
• Accuracy, numeracy, and attention to detail in using Microsoft tools and core systems.
• Confident working to tight deadlines and handling high volumes of work.
• Good communication skills and ability to build strong relationships with colleagues.
• Results orientated who takes pride in completing their work to a very high standard.
• Team player with a can-do attitude who is willing to help others and share knowledge, including recording of all key processes.
• Willing to take recognised qualifications (MICM level 3 upwards) would be helpful in this role, but not essential.
  
  At Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are the only global loss adjuster to achieve true market leadership across all our disciplines.
Expertise you can trust - for more information, please visit, Why join Charles Taylor? Charles Taylor prides itself on being a people-centric business. Our organisation culture and company values are at the heart of our everyday interactions with each other, as well as our customers and industry partners. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, a LogicMelon