Senior Credit Strategy Analyst

Bringing that feel-good energy.

We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

The Senior Credit Risk Analyst is responsible for using advanced data analytics to identify, analyse, and resolve complex credit risk challenges. This strategic role involves developing and implementing data-led strategies to improve debt outcomes for customers while delivering cost efficiencies for E.ON Next.

 Here is a taste of what you will be doing:

• Conduct in-depth analysis of credit management processes, customer debt profiles and market trends to uncover opportunities for improvement.

• Use data-led outcomes and forecasting techniques to identify, assess, and proactively manage debt challenges across the portfolio.

• Develop and implement data-led strategies to optimise debt collection, reduce customer defaults and enhance overall operational efficiency.

• Partner with cross-functional teams (e.g. operations, billing and finance) to help clarify problems, quantify value / feasibility of proposed solutions, and present actionable recommendations to senior management.

• Stay up-to-date with industry best practices, regulatory changes, and emerging credit risk management approaches.

 Are we the perfect match?  

• Minimum 1 years experience in debt management or related field across large customer portfolios.

• Strong technical skills in data manipulation and analysis (e.g. SQL)

• Track record of using data to improve customer and commercial outcomes.

• Ability to present complex data and analysis, in a simple and engaging manner.

• Keen attention to detail, problem-solving and a focus on continuous improvement.

• Self-starter that works with minimal supervision and can adapt to new technical environments quickly.
   

It would be great if you had:

• An understanding of the UK energy and/or utilities markets

• Experience using Python for data analysis

• Experience using Tableau for data visualisation

• Role may close earlier due to high applications 

• We’ll have regular team socials and lively team chats.

• Competitive salary.  

• Location –  Nottingham - (E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX) with travel to our other sites when required. 

• Working environment: Flexible hybrid working – a blend of in the office and home working. 

• Work life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. 

• 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it. 

• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) 

• Excellent parental leave allowance. 

• The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. 

• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. 

• For all successful candidates.  Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. 

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.