Senior CRM Administrator

We're seeking an experienced CRM professional to enhance and optimise our Salesforce system, supporting teams across the organisation as we work towards ending factory farming by 2040., As our Senior CRM Administrator, you'll play a vital role in ensuring Compassion's Salesforce system operates seamlessly and meets the needs of our diverse teams. You'll be responsible for developing Salesforce, to support critical organisational activities, particularly within fundraising, while ensuring data accuracy and integrity. By managing integrations with third-party systems and internal tools, you'll help increase the efficiency and effectiveness of our CRM system. This is a highly collaborative role, which requires you to work closely with teams across the organisation, including Fundraising, Digital, and International colleagues. You'll provide expert guidance on how best to utilise Salesforce, troubleshoot high-level system issues, and produce essential dashboards and reports to inform decision-making. As a key contributor to our Global Fundraising Directorate, your work will have a direct and meaningful impact on the success of our campaigns and donor relationships worldwide., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

To succeed in this exciting role, you will need to have proven experience in managing Salesforce or a similar CRM system. Previous experience within an NGO or fundraising environment would be desirable, but not essential. You'll need to be comfortable working with complex data and have a strong understanding of how to maintain data integrity across multiple platforms. You will need to have the ability to identify user needs, and deliver practical solutions, that ensure the system supports all teams effectively. You will need to have excellent communication skills, which allow you to work collaboratively across teams and regions, helping others to use Salesforce to its full potential. With a keen eye for detail, and a problem-solving mindset, you'll enjoy working on system improvements and integrations, ensuring the CRM runs smoothly and efficiently., If you are passionate about animal welfare and have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme.

Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe. Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet. Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe., Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK. Benefits: Why work for Compassion in World Farming?

• For animals, people and planet: We are on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system. To expand your current skills, develop your career and make a difference to the lives of billions We offer 25 days paid holiday 45 minutes by train from London Waterloo, our international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey. We occupy modern, bright open plan offices just two minutes walk from Godalming station
  
  This role gives you the chance to directly impact Compassion's mission to end factory farming by 2040. You'll optimise Salesforce to support global teams, contributing to strategies that drive our work for animal welfare and sustainable food systems.
Join us on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you: - Enjoy an enhanced annual leave of 25 days per year, along with bank holidays - Free onsite parking at HQ - Optional savings schemes - Embrace a fulfilling career that supports your well-being, while also enjoying excellent development opportunities - Flexible, hybrid working model - A defined Contribution Pension Scheme