Senior Customer Development Manager

The Senior Customer Development Manager reports to Head of Customer, EMEA of TELUS Consumer Goods and acts as one of the key operators within the Sales & Customer Team, responsible for key customer growth. The role is focused on EMEA and TPx and Retail Execution products which may expand over time. The Senior Customer Development Manager should be experienced in working with large complex clients with multiple stakeholders and worked in a software / services provider. Here's how

• Create robust annual customer plans targeting revenue growth with clearly defined actions to execute with alignment across Sales, Services, Support, Infrastructure and Product
• Develop both short term and long term opportunities aligned to customer needs to meet revenue targets
• Proactively manage the communication process including cadence based on the value / size / key account status across all customers to assess their level of satisfaction with TELUS and ability to use as a reference site.
• Establish multiple contacts within the organization to ensure engagement continues regardless of client resource churn.
• Advance and close sales opportunities through the successful execution of the sales campaigns
• Manage face to face meetings during all phases of the sales cycle and update company and sales systems and reports as directed
• Understand and be able to effectively communicate our advantages over the competition
• Work with Product Strategy to identify new propositions and offers so that it they are aligned to each client's business and needs
  
  Proven track record of achieving revenue targets from selling SaaS and associated services into large corporate organisations
• Results driven, with the ability to maintain high energy levels and results driven
• Excellent verbal communication, written and presentation skills, independent and self-motivated
• Experience of the Consumer Goods / Retail industry an advantage
• Strong organization skills that include prioritizing tasks, creating and keeping deadlines, and attention to detail
• Proven ability to work creatively and analytically in a problem-solving environment
• Consultancy based sales approach, with a consistent history of proven quota attainment, strong closing skills, territory management,
negotiation, and product knowledge
• Strong business relationships and network
• Ability to travel to customer sites (20 to 40%)
  
  TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here's the impact you will make and what we will accomplish together TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes. As part of our Food, Beverage and Consumer Goods team, you'll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness., Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let's make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.