Senior Digital Production Coordinator

An exciting opportunity to join the AllSaints digital family at a time of great growth, you will work closely and report directly to the Digital Production Manager. As part of the content team within the Digital department, you will be supporting ongoing maintenance, site changes, content implementation and daily checks and updates. The role also requires working cross-functionally with other digital team members, including managing the Production Coordinator(s) and their workload.,

• Ensure all digital touchpoints including regions of the site and app have up to date content driven by the critical path
• Support with ongoing maintenance, site changes such as campaign or sale launch, content implementation and daily checks and updates
• Responsible for ensuring all new content has been thoroughly tested, coordinating with relevant teams when tasks are ready to be tested, issues are resolved in a timely manner and escalating where necessary
• Maintenance of the existing sites: liaison with the Digital Experience Manager and development team to ensure implementation of new features, identification of broken links and opportunities to optimise
• Police content to check that it passes accessibility requirements
• Vigilantly sweep sites to identify bugs, issues and errors. Working with the Digital Experience Manager and Development team to log and track resolution.
• Always look to make sure CMS is set up to allow for different variations of content that sets AllSaints apart
• Manage the Digital Productions Coordinator(s). Motivating and developing the team with regular one to one's and performance reviews and conducting their appraisal with the Digital Experience Manager
• Ensure the team is trained to a high proficiency on CMS, and check work to ensure it is high quality
• Promotion management - responsible for the setup of promotions onsite and the testing of new promotions working alongside the Product Owner
• Create and manage the backlog of service desk tickets for the team. These can include improving the CMS and site bugs
• Report on performance of site content updates and use this to inform new content / promotion builds
• Support the Digital and wider teams in any ad hoc projects
  
  Is computer literate and able to use CMS systems and Google suite
• Experience in website content management is required
• Sales Force experience is preferable
• Ecommerce and fashion retail experience is preferable
• Management experience is preferable
• Proactive and able to think creatively when problem solving
• Communicates with others clearly, effectively, professionally and with respect
• Excellent time management and organisational skills, able to prioritise work accordingly and work flexibly to hit deadlines
• Excellent team player who is collaborative in their approach and support team objectives
• Reliable and acts in a timely manner
• Understanding of SEO best practice
• Creative eye and attention to detail
• Motivated self-starter who can work autonomously
• Demonstrates the brand values and promotes them within the business
• Strives to achieve and drive the best results possible for the brand
  
  At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.,
• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9-5.30pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.