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Senior Director, Business Operations

Warner Music INC

Senior Director, Business Operations

Salary Not Specified

Warner Music INC, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 19 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 62e211c17d034e0b90d5a7accdc26df5

Full Job Description

  • Music is Everything : Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.

  • Global Growth, Local Expertise : Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.

  • Innovation and Insight : Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.

  • Empowered by People : Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.


    • We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

    Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent.

    Senior Director, Business Operations

    A little bit about our team:

    Strategy & Operations at Warner Music Group is a cross-functional team working across the whole company - including Recorded Music and Music Publishing. The team is a partner to the senior leadership at WMG focusing on high-impact strategic projects, data analysis and execution.

    The Business Operations team is responsible for leading cross functional initiatives in support of the WMG strategy which includes helping to develop and execute business plans, overseeing the implementation of new initiatives, tracking and coordinating the success of key strategic goals and initiatives and organizing process improvement efforts

    Your role:

    Reporting to the Head of Business Operations, this position brings key members together across different business teams to assess the situation, develop solutions and strategic roadmaps that accomplish business goals

    Here you'll get to:
  • Coordinate with Senior Executives to prioritize a list of initiatives

  • Create and send Executive reporting to ensure all stakeholders are updated on progress of critical items

  • Initiate problem resolution sessions with stakeholders and teams; ensure alignment with overall business and company strategy; report findings to the regional executive team(s)

  • Prepare Business Case assessments that align to business priorities and develop best recommendations based on business need

  • Lead the execution of maturity assessments against the process activities across multiple teams; highlight opportunities to optimize, improve or challenge the current process

  • Identify opportunities to solve business problems with new and existing solutions; create "to be process" documentation/workflows in the end-to-end business lifecycle

  • Coordinate with senior technology leaders to ensure all proposed business solutions align with technology strategy

  • Coach junior project managers and/or business analysts

  • Create best practices for process analysis and develop proposals to centralize the storage and maintenance of all process diagrams

    Substantial experience in management

  • Able to work in a high pace and flexible environment while working in high pressure situation(s)

  • Heavy experience communicating and coordinating with Executives

  • Proficient in story telling translating information/ trends into actionable insights

  • Ability to create engaging presentations that properly capture the message

  • Comfortable with raising issues or finding a better way to execute. Happy to challenge the status quo

  • Data driven analytical skills, Business impact quantification and reporting skills'

  • Build and maintain strong relationships with labels, affiliates and stakeholders, anticipating needs and proactively identifying opportunities.


    • We'd love it if you also had:
  • Music background

    At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses, As the home to 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We're the home to WMX - the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways - and Alternative Distribution Alliance (ADA) - the ground-breaking global distribution company for independent artists and labels.


    • Together, we are Warner Music Group: Music With Vision & Voice.