Senior Enterprise Service Manager, Greenfield, UKI-CST

As a Senior Enterprise Service Manager (ESM) with AWS Professional Services team, you will build and consolidate the commercial relationship with large global organizations. You will collaborate with customer account teams and AWS partners to identify, develop, and execute customer consulting engagements. As a Trusted Advisor for our largest and most committed customers, you will support business development and build strong relationships, oversee the delivery and manage programs for a portfolio of projects in those accounts. Do you have experience delivering large IT solutions in agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery on a scale? Come build the future with us. About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

• Multiple years of IT consulting and management experience, with demonstrable business and technology transformation experience in customer-facing roles
• Senior level executive engagement and advisory experience within the manufacturing, life science and FSI
• Extensive experience managing large Industry vertical accounts, IT and business consulting (relationship management, achieving growth targets / sales quotas, high customer satisfaction achievement, project portfolio management, contract negotiations etc.)
• Experience with contract and statement of work (SOW) development
• Strong analytical capabilities, relentlessly thinking big, championing innovative customer outcomes, Experience in developing end-to-end solutions for the Manufacturing or Retail and Wholesale industry: for example in Supply Chain, Connected factory, Sustainability
• SAFe, Agile, and/or DevOps accreditation/experience a plus
• Experience with large-scale enterprise system integration, including SAP, BI Systems, Oracle, and others
• Experience with designing, building, and operating global IT organizations and infrastructures
  
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