Senior ER Advisor

Manager Advice is looking for a 12 month Fixed Term Contract Senior Advisor to join our team. We are a dedicated team offering counsel and support to BBC Managers on matters related to employee relations. You'll serve as the first point of call, addressing a comprehensive array of topics such as Disciplinary, Capability and Grievance, Health & wellbeing, FTC, Leave, and family matters. Main Responsibilities The role will:

• Perform an advisory/support role in a specialist team and provide this to BBC Managers, including Senior level.
• Use specialist knowledge, data systems and follow clearly defined processes in order to deliver HR services to an agreed SLA.
• Often deliver pre-defined pieces of work, as well as having to answer ad hoc specialist requests as part of a wider specialist team.
• Require Advisors to work independently to resolve complex queries but will also work in partnership as part of a wider specialist team to manage more complex issues and projects.
• Be predominantly a case management role delivered by telephone/on-line, however, you'll also be involved with delivering training and projects as required.
• Require travel to attend sites throughout the UK for regular and ad hoc meetings.
• Require Senior Advisors deal with complex cases, up to and including ending of contracts where required.
  
  Have excellent up to date knowledge of UK Employment Law - including Northern Ireland
• Be able to demonstrate experience of managing a large caseload including complex cases up to and including dismissal across a full range of ER matters.
• Be used to delivering presentations to Managers and colleagues across an organisation, ideally on company policy and HR related matters.
• Be a team player, and be comfortable in covering colleagues cases in their absence and actively supporting other Advisors' development
• Have previous experience using the full Microsoft Office suite, and data bases or Case Management software - recording all activities and actions on cases to ensure a full audit trail.
• Demonstrate excellent interpersonal skills, to enable you to quickly build relationships with Managers, Business Partners and key stakeholders to ensure a timely resolution to issues, whilst working remotely and on-site.
• Have empathy, pragmatism and creativity to enable you to see all sides of a situation and seek an appropriate tailored resolution within policy, law and precedent.
Desirable
• Fluency in written and oral Welsh is desirable but not essential.
  
  The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Read about them here Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

Salary: £29,000 - £39,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. This role will be mapped to Senior HR Advisor We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. ( Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. ( Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. ( Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.