Senior Health Care Assistant (Mental Health)

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. Are you looking for a new challenge? Do you have excellent communication skills, consider yourself to be caring and compassionate and want to make a difference to the patient's experience on a daily basis? An exciting opportunity has arisen to join and be part of an exciting team and evolving unit. Guist Ward is a specialist unit caring for those patients with complex mental health needs and eating disorders., As post holder, duties will include:

• To work with all members of the Ward/Department clinical team within the multi-disciplinary framework.
• To maintain a high standard of patient care under the direction of the Ward/Department Sister/Charge Nurse.
• To provide high standards of patient care.
• To work in accordance with the principles laid down by the Nursing/Midwifery professional bodies and Trust Policies
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
• To carry out duties as specified in within the Trust's Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
• To report to registered staff any patient that gives cause for concern or any observed changes in a patient's physical health or mental health condition
• To report all care that has been given to patients within the team to a Registered Nurse.
• To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
• To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
• To assist with providing any reasonable adjustments for patients considered to have complex health needs to ensure that they are able to understand and make decision regarding their care and treatment to the best of their ability and to ensure their safety remains paramount.
• Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
• To keep the clinical area clean and tidy maintaining a safe environment.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

We are currently seeking compassionate, enthusiastic, and motivated Band 3 Mental Health Care Assistants to join our friendly and dedicated team with a passion for caring. You will be fully supported and provided with learning and training opportunities. Individuals should be able to demonstrate excellent communication skills and possess a willingness to take on new challenges Requirements: - Previous experience of working with mental health patients would be advantageous, we are also interested in hearing from individuals who have a special talent for being caring and compassionate and who would be able to go the extra mile to help our patients feel valued and cared for and at all times to treat them with dignity and respect.