Senior Healthcare Support Worker | East Kent Hospitals University NHS Foundation Trust

As a team at the Celia Blakey Day unit we are working hard to ensure we put patients and families at the heart of everything we do. We provide care gold standard care to patients and families receiving systemic anti-cancer treatments. Receiving a Cancer diagnosis is often one of the most daunting moments of a person's life. However, at Celia Blakey we aim to provide personalised and holistic care, whilst making the Unit a warm and welcoming environment. By providing friendly smiles and supportive care are aim is to make the journey slightly easier for both the patient and their family. We work closely with consultants, Macmillan nurses, acute oncology and many other professionals to ensure the best outcome is achieved.

• Recognise and report problems to appropriate senior staff
• To assist in the provision of quality care and be involved in the measuring of standards
• Be prepared to take on the responsibility of a link role appropriate to the clinical area
• To maintain a successful relationship with the unit manager and other members of the team, participate in team meetings and join in exchange of information and ideas, being involved in the decision-making process
• To participate in communication with patient and carers that promotes patient choice, ensuring patient confidentiality is maintained at all times
• To offer emotional support, bearing in mind the differing reactions of patients to their diagnosis and illness, reporting any physical or psychological issues to the appropriate member of staff
• To have a positive attitude towards change and recognise the need to be able to alter practice to meet the demands of patient/service.
• To provide support to the Nursing team. To ensure the maintenance of high standards of patient care in response to service needs
We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.