Senior Homeless Relief Officer

This is a rare opportunity to join at a senior officer position, working within an experienced & evolving team. We are looking for an applicant who possesses a strong working knowledge of the Homeless Legislation, preferably an applicant who has worked within a local authority Housing Options team previously or within a similar role and can demonstrate a transferrable skills set.

You will work within the Homeless Relief Team, part of the wider Housing Options service at Cheshire East Council, and provide day to day supervision and support to the Homeless Relief Officers in providing a quality comprehensive and pro-active housing advice and homelessness assessment service for all customers in order to prevent and relieve homelessness.

Within your role you will manage a caseload of complex homeless cases and you will need excellent interviewing, evidence gathering and decision making skills. You will need to be able to communicate with the public confidently both verbally and in writing.

You will be expected to represent Cheshire East at multi-agency meetings and have the ability to work with other agencies to find solutions to homelessness.

As an organisation we continue to develop ways in which to improve our services and you will support The Homeless Relief Team Leader on service improvement, investigating, developing and implementing new initiatives to enhance the Housing Options and Homelessness Service.

You will be responsible for robust recording of homeless prevention and relief cases for the purposes of data protection, audit, statistical analysis and government returns.

A solid understanding of the the Housing Act 1996 as amended by Homelessness Reduction Act 2017
The ability to evidence confident application of the legislation and the ability to defend legislative challenges
Experience of staff supervision
Experience of complex case management
Experience of delivering complex advice
Experience of gathering statistics and analytical data
An understanding of public sector work
Experience of working with people face to face and over the phone
Excellent computer literacy and IT skills
Excellent organisational skills
The flexibility to travel across Cheshire East where required
To find out more about our essential and desirable criteria for the role please view the "in this job you will need" section within the attached JDPS document., If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we can offer you a wide range of challenging and rewarding career opportunities. At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
FLEXIBLE WORKING PATTERN - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements
PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff)
CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status
EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
PAID VOLUNTEER LEAVE - Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.
DISCOUNTED GYM MEMBERSHIPS - Access to corporate membership prices for Everybody Leisure
To find out more about our rewards and benefit package follow this link Employee benefits (cheshireeast.gov.uk)