Senior Housing Solutions Officer RBKC618364

Job Summary:

Salary range: £41,967 - £50,088 per annum
Work location: London
Hours per week: 36
Contract type: 2x Temporary up to 24 months
Vetting requirements: Standard DBS Check
Closing date: 20th September 2024
Interview date: Week commencing 7th October 2024

About Us:

Take on management responsibilities in a life-changing service that tackles homelessness.

At the Royal Borough of Kensington and Chelsea, we put local people at the heart of everything we do. Everyone in our Housing Solutions service is passionate about making sure everyone, regardless of their background or circumstances, has a safe and secure place to call home. The work is as deeply fulfilling as it is challenging. Join this forward-thinking team and you will have access to a career path with impressive scope and opportunity. Most importantly, you will make a real difference to the life outcomes of some of our community's most vulnerable individuals.

The Role:

As Senior Housing Solutions Officer you will enjoy the scope to define this newly created role, and to refine Housing Solutions processes. Providing vital support to the Housing Solutions Team Manager, you will take on both duty management and people management responsibilities. With three direct reports, you will prioritise tasks for a seamless customer experience in a fast paced environment. Managing the 'front door' of the service, you will make it easier for people who need our help to access it. You will be instrumental in assessment and investigation of Housing register enquiries, homelessness approaches and applications. It is a busy and varied role, which calls for a flexible approach - from producing important data sets, through to visiting properties.

Please refer to the
Job Description for more information

About You:

Housing experience is essential in this role but management experience is not - so it is a perfect opportunity if you are looking for an opportunity to progress. You will bring to the role good knowledge of housing legislation, together with a proven ability to provide advice and advocacy in this area. Your flair for communication and building relationships will serve you well in all kinds of ways - from gathering information, to writing decision letters and reports, to motivating and coaching your team. We expect you to demonstrate tenacity and the ability to develop creative, positive solutions for a diverse range of service users.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme, and generous annual leave plus bank holidays.

Please apply online explaining how you will meet the requirements set out in the person specification and job description. CVs will not be considered for this role.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information:

The council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

We make sure all our staff are vetted to a high standard by conducting pre-employment checks to assess and assure the trustworthiness, integrity, and ability of prospective employees. This includes validating identity, right to work in the UK, qualifications (where applicable), work history (including the investigation of gaps) and referencing. They may also involve criminal record checks (UK and overseas).

We promote equality, welcome diverse applicants, and ensure inclusivity in our recruitment and selection process.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Information about the safeguarding of children and support for families: rbkc.gov.uk/children-and-education/safeguarding-children

Information about protecting and safeguarding yourself and others from abuse and neglect: rbkc.gov.uk/health-and-social-care/adult-social-care/safeguarding-adults

We do not accept speculative CVs.

If you have any queries, please contact: recruitmentrbkc.gov.uk

Housing experience is essential in this role but management experience is not - so it is a perfect opportunity if you are looking for an opportunity to progress. You will bring to the role good knowledge of housing legislation, together with a proven ability to provide advice and advocacy in this area. Your flair for communication and building relationships will serve you well in all kinds of ways - from gathering information, to writing decision letters and reports, to motivating and coaching your team. We expect you to demonstrate tenacity and the ability to develop creative, positive solutions for a diverse range of service users.

Take on management responsibilities in a life-changing service that tackles homelessness.

At the Royal Borough of Kensington and Chelsea, we put local people at the heart of everything we do. Everyone in our Housing Solutions service is passionate about making sure everyone, regardless of their background or circumstances, has a safe and secure place to call home. The work is as deeply fulfilling as it is challenging. Join this forward-thinking team and you will have access to a career path with impressive scope and opportunity. Most importantly, you will make a real difference to the life outcomes of some of our community's most vulnerable individuals.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme, and generous annual leave plus bank holidays.