Senior HR Shared Services Advisor- 18 month FTC

Salary Not Specified

Mitsubishi UFJ Financial Group, City of Westminster

Posted 3 weeks ago, 28 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 9037d3836a8847db808ac9c796bbcc36

Responsible and accountable for Managing Tier 1 level support to employees/stakeholders across MUFG on all employee lifecycle activity including policy advice, case management and resolution of complex queries.

Responsible and accountable to Act as the escalation point for complex employee relation matters from junior members of the HRSS as defined by the ER escalation matrix.

Responsible and accountable for Partnering with line managers to guide on Performance Improvement cases in line with the Capability Policy and establishing a trusted relationship to resolve issues

Responsible and accountable in producing accurate ER casework documentation; update and maintain accurate records

Responsible and accountable for Partnering with line managers to guide them on the probation process including extensions and terminations, establishing a trusted relationship to resolve issues (as defined in the ER matrix)

Responsible and accountable to Act as an 'Account Manager' for the HR Advisory Function leading and providing support for ER items as per the ER matrix and Inter-Department Agreement. Including but not limited to disciplinaries, grievances, employment advice, divisional restructures and employee lifecycle queries. Partner with Shared Services Manager on allocation of resources within the HR Shared Services team on key processes supporting the HR Advisory team

Responsible and accountable for being the main point of contact to guide line managers on Employee Relations items including but not limited to Performance Improvement Cases in line with the Capability Policy, Long Term Absence cases and establishing a trusted relationship to resolve issues through guidance or owning the meetings.

Responsible and accountable for Leading, advising and coaching HR Shared Services Advisors and Administrators on employee matters. Partnering with ER manager to keep up to date to changes in the employment environment and updating the team accordingly

Responsible and accountable as the main point of contact for completion of HR internal audits (not limited to HR Shared Services) and liaison with HR Shared Services Manager for sign-off (or COE Lead if outside of HR Shared Services). Escalating any issues in a timely manner

Responsible and accountable in taking the lead on suggesting, designing and implementing process improvements and efficiencies for the HR Shared Services team to improve historical working practices and design creative solutions that contribute to departmental objectives in support of the MUFG vision

Responsible and accountable for maintaining process documents and guidelines to include any changes to processes that are owned outside of HR Shared Services but are processed within the team. Ensuring any changes are documented, communicated and adhered to whilst maintaining a central repository for all HR process that involve HR Shared Services

Responsible and accountable for Leading, advising and coaching HR Shared Services Advisors and Administrators on employee matters. Partnering with ER manager to keep up to date to changes in the employment environment and updating the team accordingly

Support HR Shared Services Manager to lead the HR Shared Services team and ensuring workloads and priorities are managed appropriately across the team

Responsible and accountable in ensuring all services delivered are done so in accordance with agreed policies and procedures

Responsible and accountable for managing queries and process actions as defined in the relevant Inter-Department Agreement with each HR Centre of Excellence including but not limited to Benefits, HR Advisory, Learning and Development, Organisational Development and Performance

Responsible and accountable in ensuring HR Shared Services Processes are compliant with all regulatory, policy and legislative requirements, and support the delivery of SOX controls which fall within the HR remit

Responsible and accountable for being an ambassador for the 'One MUFG' vision and bringing it to life in HR

Responsible and accountable for being the Business Continuity Champion for HR, supported by HR Shared Services Advisor for day to day maintenance ensuring documentation and ongoing business continuity plans are accurate and updated regularly in line with requirements

Responsible and accountable in keeping up to date with legislation and regulatory changes, maintaining continual professional development

We are open to considering flexible working requests in line with organisational requirements.

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.