Senior Infrastructure Engineer

An exciting new opportunity has arisen in the Linnaeus Group for an IT Infrastructure Engineer. Working for one of the UK's leading and rapidly growing veterinary groups, The individual will be a key member of the IT Infrastructure team and be integral to help mature the capability within the IT function as we transform from a £300m revenue "small business" to a £500m+ corporate organisation in which we deliver a best in class IT platforms. The engineer will be expected to work closely with the Principal Infrastructure Engineer and other stake holders to test and implement technical solutions from a project / deployment aspect and also deal with IT escalations from other members of the IT team (from various departments) and to manage issues until completion. The role is a mixture of BAU and project work which will occasionally involve working some evenings and weekends to minimise downtime with the practices (expenses and overtime will be paid) - We have a number of different site layouts due to acquisitions and the candidate has to occasionally expect the unexpected when undertaking project work and on occasions a 2hr project can turn into a longer piece of work. Main purpose & goals

• To be an escalation point for incidents / issues that less experienced engineers are unable to resolve or may need guidance with.
• To plan and carry out maintenance and upgrades in the future proofing of the IT systems, providing advice and produce proposals as a contribution towards strategic business planning.
• To be a critical person to assist in transforming the current varied IT estate to a standardised IT platform that is 'best in class' and allows Linnaeus to deliver its commitment to excellence.
• To monitor and proactively make adjustments to ensure the availability and performance of infrastructure based services throughout all sites.
• Deliver 'best in class' operational IT Infrastructure services, solutions and IT project delivery, underpinned by clear KPIs and metrics.
• Strong operational IT Infrastructure related service delivery - adhering to ITIL 'best practice' processes.
• Strong IT Infrastructure related project delivery - adhering to PRINCE2 (or equivalent) 'best practice' processes.
• To provide clear and concise communication across all aspects of infrastructure services where required.
• To provide support, coaching and develop members of the team to be the best they can be.
  
  Extensive experience of operating in a corporate / mid-size enterprise level IT Infrastructure role
• Experience of consolidating a wide variety of technologies into a standardised offering.
• Experience of developing and delivering IT solutions and projects.
• Able to effectively prioritise workload when in high pressure situations working both remotely and on-sits
• Strong interpersonal skills
• A desire to obtain the knowledge of the business not just the technology.
• A "Can do" / "glass half full" attitude.
• Full driving license, Access to vehicle and business use included on policy.
  
  Linnaeus is a forward-thinking partnership of highly respected primary care and referral veterinary practices across the UK and Ireland, comprising some of the best clinicians in the profession.
We are all individual but two important things bring us together; a commitment to excellence in everything we do and our passion to make A BETTER WORLD FOR PETS. At Linnaeus we carefully select the practices we partner with to ensure the highest levels of patient care across our group. Together we provide a growing community of like-minded veterinary professionals who are passionate about what they do. We work with different types of practices, in every field of veterinary medicine, including small animal, farm and equine. We also have our Five Principles which form the foundation of how we do business today and every day and we put these at the centre of every decision we make. This means:
• We are committed to Quality of work and contributions to society.
• We embrace our Responsibility (as individuals and a company) to act now.
• We base decisions on Mutuality of benefit to our stakeholders.
• We harness the power of Efficiency to use our resources to maximum effect.
• We have the financial Freedom to make our own decisions, unrestricted by motivations of others.
We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk