Senior Interaction Designer

DWP Digital offers fulfilling careers for people who want to use their skills to make a genuine difference to society. We’re part of the UK’s biggest government department, supporting millions of people every day., As a Senior Interaction Designer you’ll:
+ demonstrate best practice in user centred design, for digital and non-digital interactions
+ work effectively across multiple teams, adapting quickly to change
+ champion accessibility and inclusion, considering the impact of new technologies
+ collaborate with designers in other teams, give constructive feedback on other’s work and help lead the development of design patterns
+ use research and analytics to understand user needs and identify opportunities
+ create prototypes using appropriate tools and methodologies, advising others on prototyping best practice
+ lead and coordinate design work, supporting other designers where necessary
+ actively support the design community in DWP and across government, When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:
+ User focus - Use data from research and analytics to understand user’s needs and test designs to meet them
+ Evidence and context-based design -Work with others to design solutions that are based on evidence, and help identify gaps in knowledge
+ Prototyping - Use a variety of prototyping tools and techniques
+ Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people’s input
+ Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.2 guidelines and designing to meet AA standards
+ Collaboration - Work in the open, engaging others in the design process
If you would like to learn more about the role, please contact caicy.sandford@dwp.gov.uk, • Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
Salary Information
Pay for this role is from £52,412 to £63,517.
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater., When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria listed in the Person Specification.
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.
Important Information
• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.
Stage 2: Interview
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.
As part of your interview, you’ll be given 10 minutes to present one piece of work.
You may want to give a little background for context, but you should focus on showing the work itself. We’re interested in your approach, what you did, who you worked with, and the outcome.
You should provide a PDF of your presentation 24 hours prior to interview.
Interviews will take place from mid July 2024. Interview dates to be confirmed.
Further information
Find out more about Working for DWP
A reserve list may be held for a period of 6 months from which further appointments can be made.
All successful candidates and those placed on reserve will be posted in merit list order by location.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

We’re looking for a Senior Interaction Designer with a high level of experience helping teams design and deliver services that are simpler, faster and easier to use.
You’ll be working alongside other user centred design professionals who are committed to deliver the best possible outcomes for all of our users and ensuring everything we design is accessible to everyone. You’ll join a highly supportive community, sharing your expertise, and learning new skills from those around you.