Senior Internal Communications Officer

You'll use your impressive skills in channel management, strategy setting, content development, organising and staff engagement to support the Head of Internal Communications and Internal Communications Manager to produce creative internal campaigns, develop and maintain the right mix of corporate channels for our diverse workforce, craft content and give strategic and tactical advice to all areas of the Trust. Your positive, 'can do' attitude will mean you'll be a core part of the team, building relationships across the organisation and using your negotiating and influencing skills when needed to achieve the best outcomes, being recognised as the 'go to' person for internal communications advice when needed. You'll be flexible and adaptable dealing with the different demands of the role, whether that be working on exciting staff events and initiatives or the more routine aspects of general maintenance of the channels, appreciating that all have a part to play in making first class internal communications and staff engagement. You'll be part of a wider communications team which also includes media, digital and stakeholder colleagues with the internal communication team set up as below,

• Provide internal communications expertise to colleagues as appropriate within the Trust, thinking creatively, being open and transparent and, acting fairly.
• Support urgent out-of-hours requirements for internal communications advice required outside normal working hours, briefing colleagues as appropriate and liaising with other Trust team members as necessary. This may involve attending Headquarters, local ambulance stations or scenes of incidents at short notice and preparing/maintaining specific internal communications plans and templates.
• In the event of a major incident, provide internal communications support as required to Trust.
• Develop internal news releases, publications, presentations using desk top software, intranet content management software packages, managing a photo library and departmental databases.
  
  London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 9,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 STPs and NHS England for our specialist services. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.