Senior IT Analyst

Hastings Insurance Services Limited, Leicester

Senior IT Analyst

Salary Not Specified

Hastings Insurance Services Limited, Leicester

  • Full time
  • Permanent
  • Remote working

Posted 5 days ago, 16 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: d7b0fe1019844096bdbcff9c052db57b

Full Job Description

  • Hastings Financial Services Limited (HFSL) has bold ambitions to be the best tech enable lender on the market and we have a unique opportunity for someone to be part of this journey.
  • This role is responsible for overseeing and ensuring the smooth and efficient functioning of IT infrastructure and operations across the organization.
  • You will also be responsible monitoring system performance, troubleshooting issues, supporting critical applications, and play a key role in optimizing our IT environment.
  • You will take the lead on our change management processes including system upgrades, patches, and configurations to ensure system integrity and minimize impact.
  • There is also a large element of collaboration within this role - you will work with security teams to ensure IT operations adhere to security standards and compliance requirements, including vulnerability management and access controls., At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

    This position requires a deep understanding of IT operations best practices, strong problem-solving skills, and experience managing complex IT environments.
  • Excellent interpersonal skills with the ability to communicate with wide range of stakeholders and suppliers.
  • Experience with virtualization and cloud technologies (AWS, Azure, or Google Cloud).
  • Proficiency in automation and scripting (e.g., PowerShell, Python, Bash).
  • Knowledge of backup, recovery, and disaster recovery best practices.

    You'll probably know Hastings Direct as a digital insurance provider, but did you know we also have a growing unsecured lending business? We have a competitive product on market-leading systems offering customers guaranteed eligibility and real rates through price comparison websites (PCWs). As part of our expansion, we're seeking an experienced Senior IT Analyst.
  • We have over three million customers, but know there's even bigger opportunity out there and have ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.

    Salary - Attractive salary based on experience (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs. There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart