Senior IT Engineer

Prospere Learning Trust are excited to seek applicants for the post of Senior IT Engineer to provide specialist technical IT support across Trust Academies including the development and maintenance of infrastructure/resources and to provide general support to staff and pupils. Under the direction of the Head of IT Services, you will also support the installation, maintenance, availability and security of the Trust-wide network, hardware, and software. This is a permanent post, working 35 hours per week, all year round. The starting salary for this post is Grade 6, reflecting a starting salary of £32,115. The main contacts of the job are: Head of IT Services, Senior IT Services managers, Headteachers, nominated IT lead in each school, SLT at each school, teaching staff, other support staff, students, and external technical support services. Main Accountabilities:

• To manage and lead IT Technicians at allocated sites.
• To monitor all tickets assigned to allocated sites which are logged via the help-desk, to ensure timely and well communicated resolutions by the IT Technicians.
• To monitor and respond to all tickets which are escalated from IT technicians via the help-desk across allocated sites. Where needed escalate the tickets for further high-level support in collaboration with the IT Technical Manager(s) and/or the Head of IT Services.
• To be responsible for the installation and deployment of new infrastructure hardware (servers, storage, switches, etc).
• To be responsible for pro-active maintenance and fault resolution of critical Trust-wide infrastructure, using the Trusts IT monitoring software.
• To be responsible for the ownership and maintenance of the infrastructure at allocated sites (including, but not limited to): Server infrastructure (Hyper-V Failover Cluster) Storage infrastructure (Storage Arrays attached to Hyper-V Failover Cluster) Switching infrastructure (HP/Cisco core, distribution, and edge switches).
• To be responsible for the operation and regular testing of the backup infrastructure at allocated sites (ensuring working backups, routine restore testing in sandbox environment).
The closing date for this application is midday on 27 November 2024 with interviews to take place on Monday 2 December 2024. Working for us Great schools thrive because of the great people in them. We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. All schools in the Trust have signed up to the education staff well-being charter as a declaration of support to the well-being and mental health of everyone that works at Prospere Learning Trust. Prospere Learning Trust offers a variety of employee benefits, including:
• 26 days annual leave, increasing to 31 days after 5 years service
• a commitment to continuous professional development for all colleagues
• membership of Bupa Level 1 Health Plan which allows employees to claim money back for a range of health expenses such as prescriptions and dental treatments
• access to counselling, financial, legal and personal advice provided through either our free Bupa or Health Assured Employee Assistance Programme (EAP) including confidential 24-hour support
• access to Cyclescheme
• Local Government Pension Scheme (LGPS) contributions and Teacher Pension Scheme (TPS) contributions
• We're happy to talk flexible working where possible to help employees achieve a healthy work life balance.
Applying to work for us Applications will only be considered through the TES application form and references will be applied for at the shortlisting stage. Applications may not be considered if they are incomplete, you must provide information on all employment since leaving full time education and an explanation for any gaps. We cannot accept CV's. We encourage early applications and reserve the right to close this vacancy before the planned closing date. Please note that guidance in Keeping Children Safe in Education 2023 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This to enable us to identify any incidents or issues which have happened and are publicly available online which we might want to explore at interview. Once shortlisting has taken place, this search will be carried out for all candidates who will attend an interview. All applicants must be permitted to work in the UK and hold a relevant work permit where necessary. This is not a role in which the Trust sponsors a visa application. If you have lived or worked outside of the UK in the last 5 years, the Trust will also require additional information in order to comply with safer recruitment requirements. Any job offer will be conditional on the satisfactory completion of the necessary pre-employment checks including receipt of satisfactory references. Whilst we offer flexibility where possible, we acknowledge that certain roles require a specific environment or on-site presence to meet operational requirements. Safeguarding Children All schools within the Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Equality Statement At Prospere Learning Trust we are committed to creating a community of belonging. This means we continually celebrate the diverse communities within our schools and the communities we serve. As an equal opportunity and disability confident employer, we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. If you would prefer to request an application pack by email or post, or should you require any additional support in completing your application, please feel free to contact us on or via e-mail at jobs@prospere.org.uk

This is a permanent post, working 35 hours per week, all year round. The starting salary for this post is Grade 6, reflecting a starting salary of £32,115. The main contacts of the job are: Head of IT Services, Senior IT Services managers, Headteachers, nominated IT lead in each school, SLT at each school, teaching staff, other support staff, students, and external technical support services., Great schools thrive because of the great people in them. We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. All schools in the Trust have signed up to the education staff well-being charter as a declaration of support to the well-being and mental health of everyone that works at Prospere Learning Trust. Prospere Learning Trust offers a variety of employee benefits, including:
• 26 days annual leave, increasing to 31 days after 5 years service
• a commitment to continuous professional development for all colleagues
• membership of Bupa Level 1 Health Plan which allows employees to claim money back for a range of health expenses such as prescriptions and dental treatments
• access to counselling, financial, legal and personal advice provided through either our free Bupa or Health Assured Employee Assistance Programme (EAP) including confidential 24-hour support
• access to Cyclescheme
• Local Government Pension Scheme (LGPS) contributions and Teacher Pension Scheme (TPS) contributions
• We're happy to talk flexible working where possible to help employees achieve a healthy work life balance.
Applying to work for us Applications will only be considered through the TES application form and references will be applied for at the shortlisting stage. Applications may not be considered if they are incomplete, you must provide information on all employment since leaving full time education and an explanation for any gaps. We cannot accept CV's. We encourage early applications and reserve the right to close this vacancy before the planned closing date. Please note that guidance in Keeping Children Safe in Education 2023 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This to enable us to identify any incidents or issues which have happened and are publicly available online which we might want to explore at interview. Once shortlisting has taken place, this search will be carried out for all candidates who will attend an interview.