Senior Manager, Communications and Behavioural Change Lead, Social Impact Team, Growth

The newly formed social impact team brings together colleagues across Responsible Business, GPS Social Value and the people engagement and partnership elements of our World Climate agenda to drive a new social impact agenda at Deloitte. One that's more coordinated and joined up. One that reflects the needs of our people, our clients and our society. One that makes a difference and is at the heart of everything we do.

The UK societal comms and behavioural change role will be central to empowering people engagement to support both our broader impact in society and our long-term transition to net zero. Importantly this role will be responsible for defining and delivering our communications strategy, whilst driving the required behavioural change to ensure we integrate societal impact across all of our firm-wide people interactions.

The role will require a partnership working approach with Communications colleagues in our central corporate team, who define the firm's overall Communications strategy, and those in business partnering roles to deliver a best practise approach sharing our story both internally and externally. It will also act as a key conduit to our HR function and broader business to integrate impact into all stages of the employee engagement lifecycle.

This role will be required to collaborate with, influence and integrate with internal stakeholders as well as using best practise approaches and techniques to deliver the required behavioural change.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

This role is within the newly formed Social Impact team (social and environmental) with a focus on delivering our integrated internal comms and behavioural change strategy. The resource will lead the evolution, implementation and delivery of our UK comms and behavioural change approach, which focuses on driving up engagement scores with our societal and environmental agendas. Responsibilities will include:

• Work with the People & Engagement lead to develop a communications & behavioural change strategy



• Embed nudges across all aspects of business/operations, working with internal teams to better enable changes in people behaviour and experiences to drive positive social and environmental outcomes - e.g. volunteer engagement, sustainable delivery/business travel



• Develop and evolve 'leading practices' on people engagement - including tools, assets, communities/groups, behaviour change approaches and solutions



• Build strong relationships with internal UK stakeholders across all elements of the people journey, employee lifecycle, such as attraction/recruitment, onboarding and goal setting/reward/promotions. With the objective of ensuring social impact is incorporated within their narrative and sustainable behaviours are known as a standard part of everyone's role



• Build strong relationships with a range of UK stakeholders related to People engagement including Internal and External Communications, Brand, HR, Learning, People & Purpose



• Monitor and consider reputational risks in our people engagement approaches



• Develop/oversee plans to upskill key decision makers on social impact, the importance of this agenda, and actions they can take to proactively drive team and client engagement



• Develop and deliver an engagement approach for champions



• Develop/oversee the UK social impact story telling strategy collaborating closely with internal and external Comms



• Oversee the delivery of campaigns in the UK that raise awareness of societal impact and advocate the importance of sustainable and impactful behaviours



• Monitor and consider reputational risks in our people engagement approaches



• Provide day to day people leadership and oversight of communications team (c.2 FTE)
  
  Are you a skills comms professional? Do you have experience of driving behavioural change? Can you inspire, engage and motivate others with your enthusiasm?


The successful candidate will have:

· A proven record of accomplishment in delivering communications, people engagement and behaviour change programmes

· Practical experience, credentials, qualification in people behaviour change is desirable

· Strong team player, with excellent interpersonal skills and the ability to influence and build relationships based on mutual trust and respect.

· Experience of working with and influencing senior stakeholders as well as getting best out of extended teams.

· Exceptional communications skills, with experience of devising and delivering compelling communication strategies within a large, complex, matrixed organisation

· Ability to work under pressure and to tight deadlines with exceptional attention to detail and focus on quality

· Excellent communication and presentation skills, (e.g. ability to be concise and impactful) particularly a high level of written/spoken English

· Ability to prioritise and self-manage, Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us.

Connect with your colleagues

"Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions

Our hybrid working policy

You'll be based in one of our regional offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers, Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.