Senior Manager, Compliance Governance & Operations

To ensure that Vonages commercial commitment and New Product Development processes have timely and relevant Legal & Compliance input and that processes and tools are in place to allow Vonage to operate commercially within its compliance risk appetite.
Deliverables:

Global telecoms experience with extensive knowledge of tax, regulatory, compliance, cosec and commercial considerations for deployment of communication services
Deep understanding of global communications products and services to deliver compliant contracting models in a wide range of countries.
Experience in establishing operating models for telecoms businesses in new countries.
Demonstrated structured thinking to develop relevant processes and systems to support compliance requirements within the business
Engaging and influential communication style.

What you will do:

Create and manage the operation of compliance governance processes and systems for NPD, customer contracts, in-life changes, and legacy issues
Get alignment on what it means for Vonage to operate within its compliance risk envelope and:

Collaborate with Product, Sales, and internal operations functions to coordinate governance processes to ensure efficient and effective outcomes
Work with internal stakeholders to support them in translating regulatory oversight, contract requirements, and emerging risk into actionable requirements for product development.

Support Vonages commercial objectives by delivering an effective contracting operating model capability and associated governance

Acquire relevant licenses and manage license requirements
Manage the cross functional team that deliver Regulatory Reporting and License Fee payments, ensuring calculations are accurate and filed and paid in a timely fashion

Set quality standards, build mechanisms and processes for team efficiency; create metrics by which the team tracks delivery and maintenance of compliance standards

Ten years of global telecoms experience at the product, network, regulatory or wholesale level
Experience of compliance process management
Demonstrated capability in designing and operating governance processes
Strong project delivery experience, including system tools
Familiarity with corporate secretariat and global compliance management
People Management