Senior Meeting & Events Sales Manager

Delaware North UK is hiring a full-time Senior Meeting & Events Sales Manager, based at London Stadium as the primary focus, and Wembley Stadium, both in London. Between these iconic locations, there's never a boring day in the office; you will be maximising diverse business opportunities, creating pipeline opportunities and networks for future locations, proactively increasing visibility opportunities of our venues for non-event day business, and producing a robust Meeting and Events business plan for all Delaware North UK locations. If you are the strong leader we are looking for, ready to coach and motivate the sales team, building confidence, moral and trust amongst team members, kick off the next step in your career, join our valued team and take a shot at your best job yet. What will you do?

• Represent London Stadium and Wembley Stadium within the UK and overseas, increasing the profile of the venues at key industry events, as well as managing and developing the Business Account Managers, ensuring individual sales projects and targets are achieved
• Manage and analyse KPIs on sales activity, and competitor market trends to provide the M&E Director recommendations for adjustments to the sales and marketing plan
• Support site event planning to deliver optimum services by maximising room occupancy, managing client inquiries, ensuring accurate client data, and overseeing contracts and deposits
• Develop and execute business development and marketing strategies, including online and offline campaigns, to drive lead generation, client retention, and revenue growth across target markets and key accounts#
• Build and maintain strong client relationships, conduct regular sales visits, ensure adherence to invoicing procedures, and driving continuous improvements
• Ensure Delaware North UK's compliance with the contractual obligations of Wembley National Stadium Ltd and London Stadium 185 in relation to non-event day sales, as well as all Health & Safety regulations and safe working practices as per Delaware North, Wembley National Stadium Ltd, and London Stadium 185 policies and standards of excellence
  
  5+ years' relevant experience, with experience in sales
• Knowledge of the industry, preferably within a hospitality or catering environment, with a strong service orientation and customer focus
• Highly motivated, personable, confident self-starter, with a proactive attitude and driven for success
• Ability to travel to work at London Stadium 3 days a week, and Wembley Stadium 2 days a week
  
  Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North