Senior Operator

Salary Not Specified

DSV, Baguley, Manchester

Posted 4 days ago, 14 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 24d54479b03340498df1879b22f85885

We are seeking an experienced and dynamic Senior Operator to join our Regional Distribution operations. The successful candidate will oversee the transportation and distribution of goods, ensuring timely and cost-effective delivery to our customers.

This role demands exceptional organisational skills, and an in-depth understanding of transport regulations and compliance. The Senior Operator will play a pivotal role in optimising fleet utilisation, maintaining high standards of customer service, and driving operational efficiency.

Ensure compliance with all relevant transport regulations, including drivers' hours and health and safety standards.

Maintain accurate records of transport activities, including vehicle maintenance, driver logs, and regulatory documentation.

Liaise with customers, suppliers, and internal departments to ensure smooth operations., Compliance Management: Ensure all transport activities comply with legal requirements, including vehicle dimensions, weights, and driver regulations. Stay updated on industry regulations and implement necessary changes.

Customer Service: Maintain strong relationships with customers, ensuring their transport needs are met with high levels of satisfaction. Address any issues or concerns promptly and effectively.

Continuous Improvement: Identify opportunities for process improvement and implement best practices in transport management. Stay informed on industry trends and technological advancements to enhance operations.

Reporting: Support in presenting reports on transport activities, including key performance indicators (KPIs) and any incidents or deviations from plans. Use data to inform decision-making and drive improvements.

Transport Knowledge: Strong understanding of UK transport regulations, drivers' hours, vehicle dimensions, and health and safety requirements.

Organisational Skills: Ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines under pressure.

Problem-Solving: Strong analytical skills with the ability to quickly identify and resolve issues in a fast-paced environment.

Communication: Excellent verbal and written communication skills, with the ability to interact effectively with customers, drivers, and other stakeholders.

IT Proficiency: Competent in using transport management systems and other relevant software for planning and reporting.

Customer Focus: Committed to delivering high standards of customer service and achieving customer satisfaction.

Experience of operating in a multi drop groupage operation and operating with approved sub contractors

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.

Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link at the bottom of the page for further details on how DSV is working towards these targets.

Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page.