Senior Oracle Technical Operations Analyst

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution. As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant. Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years! This is a Senior Oracle Technical Operations Analyst role for the Oracle E-Business Suite 12.2; an HR & Payroll functional specialist within the Technical Operations (ERP) team. We are a team of 30 with a mixture of both functional analysts and technical developers. Our E-Business Suite is the widest and most complex Oracle estate in Europe. We have HR & Payroll applications, Supply Chain, Procurement, Financials & Projects, and we are hosted in Oracle’s public cloud, OCI., Be the application expert for a defined portfolio of applications in the Oracle ERP suite Work with the other members of the Application support team in the day-to-day use and development of the system. What will you be doing?

• The recognised company expert providing day to day functional support for a portfolio of applications within the Oracle ERP suite, owning the relationship with the business to develop efficient application systems utilising established standards, procedures, and methodologies.
• Consult with internal clients on business requirements to provide effective support and development
• Drive and lead the technical aspects of multiple projects/small enhancements within assigned area of Oracle ERP portfolio and related business applications
• Own and deliver integrated systems planning and drive recommendations for new/different solutions which will enhance current systems and support overall corporate and business goals
• Own and define documentation and plans for activities such as configurations, to include but not limited to develop functional test scenarios, perform functional and regression testing, assist with UAT.
• Own and drive action of issues with Oracle Support to resolve outstanding issues with Oracle ERP product
• Prepare and submit requests for change deployment to change control. Manage the implementation process for new releases of supported applications.
• Act as coach and mentor to less-experienced team members
• Actively own and manage key stakeholder relationships
  
  Proven experience supporting ERP oracle modules, with the ability to support a minimum of 2 modules OR Proven track record of working in systems related environment
• Proven extensive technical knowledge and experience in amending the Oracle vanilla product to company requirements
• Demonstrable extensive experience with SQL, workflow, Oracle ERP table structures
• Demonstrable extensive knowledge of Oracle AIM methodology (MD50, MD70, BR100 etc)
• Demonstrable extensive knowledge of configuration management
• Demonstrable experience of change management
• Excellent stakeholder management, analytical, organisational and team development skills
• Demonstrable, extensive experience of working in a multi-skilled team in a customer focussed environment
• Essential
Desirable
• Knowledge of the railway industry and its regulatory framework
• Good understanding of the IT system relationships within Network Rail
• Understanding of key business processes and IT support processes
• Technical knowledge of a specified application/group of applications
  
  We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by clicking here.
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!, We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions. At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment.

Band & Salary: Band 4C We’re an organisation where people matter. We matter to millions. We offer excellent benefits, including: Generous annual leave (28 days plus statutory days), with the option to buy/sell days. Defined benefit pension scheme. 75% subsidy on rail and underground season tickets. Up to 75% off leisure travel. ️ Interest-free travel loan for train and car park season tickets. Discounts at stations with your Network Rail pass. Flexible/hybrid working arrangements. ️ Volunteer leave to make a positive impact. Healthcare Scheme, GymPass discounts, Cycle to work plus more. We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row. Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority. We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds.