Senior Partnerships Lead

This role will be instrumental in helping CCS deliver the fast-paced partnership environment and will focus on leading key sector areas as part of the delivery of this role. Aligning to a sector focus around our partnerships, will ensure the needs of key partners are developed with key stakeholders. It will also ensure the Business Plan and sector strategies are supported and executed. The post holder will support the Head of Partnership Operations and Performance in driving real value across CCS and building strong stakeholder relationships with its partners.
Directorate Overview
The aim of the Customer Experience Directorate (CXD) is to embed a customer-first mentality across CCS, in all ways of working, and at every point of customer interaction.
We bring the voice of the customer to CCS to help them find the right commercial solution for their needs, whether that’s through effective marketing and communication or personalised account management.
An example of the breadth of scope for CXD is our work with the NHS last year to provide solutions for virtual wards.
Working in collaboration with NHS England we developed Spark (The Innovation Marketplace) to become the recommended route for NHS organisations to source virtual wards and remote monitoring services. This has allowed:
+ over 100,000 patients to recover at home with hospital-level care
+ help speed up their recovery, while freeing up hospital beds for patients who needed them most
Team Summary
The post holder will join a small, yet ambitious and forward-thinking Partnerships team, which has established an enterprise-wide governance process on how CCS enters, manages, and operates its partnerships. This team's rigour and strategic approach have enabled CCS to effectively use its partnerships to achieve growth and ensure that it is all about putting its customers’ needs first. There are no line management responsibilities at this current time with this role., + Using your sector intelligence, lead all partnerships related to key sectors, providing key leadership and insight to internal and external stakeholders
+ Provide guidance and support in implementing the Partnerships operational processes, through establishing, building, and maintaining effective relationships with senior stakeholders internally and externally
+ Take the lead in managing the operational implementation of the Partnership process. This will include supporting the installation of a new partnership by developing the contractual documentation (Commercial Partnership Agreement and/or MoU) and key templates and liaising and meeting with CCS and Partner stakeholders to deliver these arrangements. These agreements will drive real benefit to CCS customers and suppliers and the post holder will need to manage all elements of the agreement process
+ Lead in contractual processes and legal terms when developing partnership agreements, and in working with the Policy/Legal Disputes team and Government Legal Department, ensure Commercial Partnership Agreements and MoUs are fully compliant
+ Working with the other Senior Partnerships Lead, provide a key role at Partnership Board meetings and assist in managing the strategic outputs from these meetings. Engage across the enterprise, forming unique networks to ensure CCS teams are well-informed and prepared before submitting to the Board
+ Lead and own the partnership journeys utilising strategic relationship management on live and in-development partnerships providing key intelligence and advice where necessary. This will involve monitoring the product development process and guiding internal teams on the partnership governance process
+ Working collaboratively with the other Senior Partnerships Lead, representing partnerships at governance boards such as Pre-Product Portfolio Authority, Commercial Agreements Advisory Approvals Board (CAAAB), and other channels, providing strategic and effective advice and support
+ Work collaboratively with the other Senior Partnerships Lead, Partnerships Delivery Manager, and the Commercial Intelligence team to continue to build an understanding of the market and commercial landscape. This will involve co-managing and contributing to developing the Partner & Competitor Landscape tool, the Partnership Tracker, and the Operational Performance Log, taking direct ownership of all partnership operational management activities related to this role. You will also lead in the development of reporting dashboards to ensure the team evidences value to partnering
+ Represent partnerships at key Sector Delivery Authorities to ensure sector partnership strategies are developed and implemented
+ Use mapping and competitor/gap analyses to inform the development of ongoing partnership options to inform the business on opportunities and threats to aid the Partnerships Delivery Officer in fully ensuring the Partnerships Risk and Issues Log is maintained at a critical level, We'll assess you against these behaviours during the selection process:
+ Leadership
+ Seeing the Big Picture
+ Making Effective Decisions
+ Communicating and Influencing
+ Changing and Improving, Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.
A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

+ Experience in senior partnership management and directing partner stakeholder relationships
+ Experience working in or with the public sector, third sector, or central government organisation
+ Strong skills in business intelligence, data analysis, and interpretation, research, collation, data, and operational and performance management
+ Strong programme management skills
+ Excellent oral and written communications, influencing skills and ability to provide constructive and appropriate challenge, and the ability to present engaging information utilising various platforms such as Google Slides/Google Sheets

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Alongside your salary of £57,954, Crown Commercial Service contributes £16,789 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
What we will offer you, here are some of the benefits you can expect:
+ Competitive salary
+ Generous pension scheme
+ A discretionary non-contractual performance related bonus
+ Working remotely in addition to working in advertised office location
+ Flexi time scheme (available for B1-B6)
+ Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will reward your work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is
found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.