Senior Product Manager

Trustpilot, City of Westminster

Senior Product Manager

Salary Not Specified

Trustpilot, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 2ff300a55c8f40cdae069aac401fe49c

Full Job Description

Lead cross-functional agile teams, including remote members, through the entire product lifecycle.
Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs.
Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products.
Prioritize new features and enhancements using robust product management frameworks.
Conduct in-depth user research and leverage data insights to define problems and validate solutions.
Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success.
Communicate product strategy, status updates, and potential risks to executive leadership and internal teams.
Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise.
Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation.

Significant product management experience working within agile teams, with a proven history of delivering effective digital products.
Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban).
Demonstrated experience working in cross-functional teams and leading through influence, not authority.
Expertise in user research, A/B testing, and data analysis to guide decision-making and product development.
Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement.
Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement.
Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience.
Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision.

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way but theres still an exciting journey ahead. Join us at the heart of trust.
At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need experienced and skilled Senior Product Managers to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are
currently hiring within our teams across B2B and B2C.
Consumer team
The Consumer team consists of experts in content discovery, personalisation and user engagement. The consumer space is the heartbeat of Trustpilot. It is the catalyst for changing millions of perceptions about a brand or product so it is our responsibility to bring the most relevant reviews to users throughout their buying experience both online and offline, from consideration to feedback.Our goal is simple: to become the most trusted reviews platform in the world. We will achieve this by being ready and willing to disrupt ourselves through innovation, data and insight and adding product professionals with ambitions that match our own., Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and were headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
Were driven by connection. Its at the heart of what we do. Our culture keeps things fresh its built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, were proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. Were a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If youre ready to grow, lets go.
Join us at the heart of trust.

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
Pension and life insurance
Health cash plan, online GP, 24/7, Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
Independent financial advice and free standard professional mortgage broker advice