Senior Program Manager

The Senior Program Manager is an important, high-profile role within Visa Europe, and is primarily accountable for leading a portfolio of diverse European strategic initiatives sponsored by the Europe Leadership Team, from government / regulatory driven through to strategic commercial initiatives. Supporting the organisation in meeting its strategic objectives through the shaping and leadership in execution of cross-functional strategic initiatives. Strengthening Visa's cross-functional delivery capabilities and driving the development and adoption of best working practices across Europe.

The portfolio of strategic initiatives this role will manage will be diverse, reflecting the breadth and nature of Visa Europe's strategy, and is expected to include government/regulatory (predominantly), commercial (e.g. new product launch), transformational, technology, financial, and client initiatives. Occasional travel to other locations may also be required to support delivery of the role's wider strategic change portfolio.

What we expect of you, day to day.

• Leading and orchestrating a portfolio of strategic initiatives, shaping and delivering them to an agreed scope, timeline, budget, and OKRs (Objectives and Key Results)


• Collaborating and sustaining high-trust relationships with stakeholders at all levels of the organisation


• Leading the identification and shaping of nascent ideas, and translating into tangible outcomes that drive significant strategic and transformative value to our business and clients


• Leading, motivate and bring together cross-functional teams to deliver the above strategic outcomes, managing competing priorities, to drive critical path delivery


• Promoting transparency and accountability for execution of deliverables and business outcomes, and providing timely, clear, insight-rich and audience-aware communications and progress reporting


• Proactively managing and mitigating initiative dependencies, issues and risks


• Championing initiative management best practice


• Leading the establishment and ongoing growth of high-performance team environment


• Identifying opportunities for process improvement and efficiency gains


• Developing and maintaining initiative documentation, plans and reports


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.