Senior Program Manager, EU Expansion, Direct Fulfillment

Amazon.com, Inc

Senior Program Manager, EU Expansion, Direct Fulfillment

Salary Not Specified

Amazon.com, Inc, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 1 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 7001b478b89e4083b6b5781f6910af11

Full Job Description

The EU Direct Fulfillment (DF) team within SCOT is seeking a Senior Program Manager to drive DF expansion in the EU Emerging Stores (NL, PL, SE, BE and more). In addition to launching and scaling DF in EU Emerging Stores, you will be responsible for managing the ambiguity between what needs to be done "in-country" vs. what should be managed by the central teams. You will be responsible for driving vendor expansion and experience, the speed & accuracy charter, as well as developing ambitious ramp-up plans and coordinating with in-country Retail teams to deliver growth. Additionally, you will develop high value strategic initiatives across the EU Emerging regions, design and implement pilots, and create clear Business Requirements Documents (BRDs) to be included into the management cycles. You will work with the SCOT Product and Tech teams to ensure that initiatives are implemented in scalable and tech-driven ways.,

  • Achieve business, CX and VX objectives and drive the growth of Amazon's DF business in EU Emerging stores

  • Identify opportunities to improve access and scalability of DF for all vendors in NL, PL, SE, BE through scalable solutions and manage the roll-out of these solutions

  • Share and adopt learnings from your global counterparts in other emerging country stores (JP, AE, KSA, EG, AU, TR) to drive best practices and to identify new opportunities

  • Conduct deep dives to understand root causes of vendor performance and actions to accelerate growth

  • Work closely with Category teams to identify category specific growth opportunities (specifically in non-sort, HB, tail and high ASP selection)

  • Identify and manage projects to improve customer and vendor experience, working closely with internal and external teams

    Experience in program or project management

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Experience defining program requirements and using data and metrics to determine improvements

  • Bachelor's degree

  • Experience in launching and scaling businesses from scratch, working with operations, business (retail) and product teams to find scalable solutions to cross early adoption barriers


  • Preferred Qualifications
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Experience working cross functionally with tech and non-tech teams

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