Senior Quality & Patient Safety Manager

The post holder will provide senior specialist patient safety advice and lead on safety related activities as well as playing a key role in providing clinical quality advice and support to the Heads of Quality, ensuring a seamless quality response for the areas that they oversee. They will also advise other staff in the London Region on safety issues and wider clinical quality issues. The post holder will be able to demonstrate significant knowledge and experience of patient safety and quality systems across the NHS and will have extensive knowledge of specialist areas.

Ability to work effectively with a wide range of people/organisations/groups and skilled in implementing change.

This role requires the post holder to be able to analyse and interpret complex quality information, both quantitative and qualitative, lead on the development of quality and safety reports for regular and ad hoc meetings and support improvement programmes at regional, ICB and provider level.

Are you passionate about improving the quality of healthcare in London ? Do you want to work in a role that involves wide-ranging collaboration with NHS England colleagues, as well as healthcare partners across the system. An exciting opportunity to work in NHS England's London region Nursing and Quality Directorate will help you achieve that.

NHS England, Health Education England and NHS Digital came together in 2023 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

This is a role within the London Region Nursing and Quality Directorateyou will support the directorate to deliver on its quality and patient safety objectives for the region., The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.


• Making the NHS a great place to work, where our people can make a difference and achieve their potential.


• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care


• Optimising the use of digital technology, research, and innovation


• Delivering value for money.


If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

The London Nursing and Quality Directorate lead on a wide range of programme areas, professional leadership and system quality governance. This role provides an opportunity to work in a dynamic team and support improving healthy lives for Londoners.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.