Senior Retail Supervisor | University Hospitals of Derby and Burton NHS Foundation Trust

A flexible approach is required for this position to ensure service standards and expectations are met and sustained, i.e. working weekends, evenings and bank holidays. The successful applicant will be responsible for the recruitment, supervision, training and direction of retail team across our retail outlets and hospitality events. Ensure the highest standard of food hygiene is always maintained for visitors, staff and patients. Ensure working practices are followed in accordance with Trust Food Safety Policy and Food Safety Management System, and legal requirements. Support and supervise the ordering and safe receipt of goods and maintaining agreed stock levels within the budget for use within the retail outlets. Plan and undertake monthly management audits for Food Safety and Health & Safety in all of our retail outlets to ensuring 100% legal compliance. Work with the teams to enhance delivery of the service to all visitors. Engage with the teams looking for innovations and food trends to enhance the retail offerings to staff, visitors and patients. Undertake visitor of the retail outlets satisfaction surveys looking for continual improvements.

We have an excellent opportunity to join the Management team in Catering as a Senior Retail Supervisor managing the retail units across sites. You will have a passion for retail and sales whilst leading the team to support all retail requirements for staff, patient and visitors. With an opportunity to promote income generation. You will have at least 5 years retail experience. You will have an good knowledge of retail areas, including brand awareness such as Costa and ensure all computerised systems are up to date to reflect financial data.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.