Senior Support Officer

The post holder will work as part of a national team and will work with an exciting strategic clinical network to improve critical care, trauma and emergency medicine services across Wales. The role provides an excellent opportunity for a highly motivated individual to help deliver exciting projects of work to support health boards and trust to improve the delivery of key health services across Wales.
Key areas of business requiring support include the implementation of agreed network priorities through the delivery of strategic meetings and workstreams, the management of programme documentation; the development, planning and delivery of learning and development workshops and task and finish groups, and the provision of support to the ongoing development of the network's medium-term and annual workplans.
Hybrid working will be supported and agreed on appointment., The main duties and responsibilities of the Senior Support Officer are to:
Provide general administrative support the team including organising meetings, drafting agendas, minute taking and diary management
Support the maintenance and management of programme plans
Support the development, implementation, and management of specific project plans
Ensure the development and management of required documentation
Take responsibility for the management of defined areas of work
Support the management of budgets
Support stakeholder communications and engagement
Ensure the voice of service users inform outcomes and experiences
Engage and influence clinicians through implementation of current national pathways and standards
Influence whole system approaches
Provide an overview of performance information and service priorities
Produce reports on progress for internal and external use
Represent the specific work programme team as requested, Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us, the benefits we offer and guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance, The post holder will supply comprehensive administrative and project support to the team and work as part of the team implementing the strategic priorities through specific workstreams delivered by the Critical Care Trauma and Emergency Medicine Strategic Clinical Network, Networks and Planning, NHS Executive. The post holder will support the national Clinical Lead and Lead Network Manager to deliver on national and regional projects and will need to develop good relationships and work closely with a broad range of partners including the National Clinical Leads, Chairs, Welsh Government, Health Board colleagues, patients, third sector and other stakeholders to facilitate the delivery of the work plan.
Key areas of business requiring support include stakeholder engagement and relationships management; management of programme documentation; the development, planning and delivery of learning and development workshops and task and finish groups, and the ongoing development of an informatics strategy to support 'data to knowledge' outcomes for the network.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.