Senior Support Worker

Senior Support Worker Job Description

About Halcyon Health & Social Care

Halcyon Health & Social Care is a leading provider of support services for adults and children with mental health, complex needs, learning disabilities, substance misuse, and homelessness. We are committed to providing compassionate, high-quality care that empowers individuals to live fulfilling lives.

Job Title: Senior Support Worker

Role Summary:

The Senior Support Worker plays a pivotal role in our organization, providing leadership, guidance, and support to a team of Support Workers. You will be responsible for ensuring the delivery of high-quality care, promoting positive outcomes for service users, and contributing to the overall success of the team.

Key Responsibilities:

• Team Leadership:

+ Lead, motivate, and support a team of Support Workers
+ Delegate tasks effectively and ensure workload distribution
+ Provide on-the-job training and mentorship to team members
+ Address team concerns and conflicts promptly

• Service Delivery:

+ Ensure the delivery of high-quality care that meets individual service user needs
+ Develop and implement personalized support plans
+ Monitor and evaluate service user progress
+ Promote positive outcomes and quality of life for service users

• Risk Management:

+ Identify and assess potential risks to service users and staff
+ Implement appropriate risk management strategies
+ Ensure compliance with health and safety regulations

• Documentation:

+ Maintain accurate and up-to-date records of service user care
+ Complete necessary documentation, including incident reports and care plans
+ Ensure compliance with regulatory requirements

• Communication:

+ Communicate effectively with service users, families, and professionals
+ Build strong relationships with stakeholders
+ Represent Halcyon Health & Social Care in a professional and positive manner

Qualifications and Experience:

• Minimum of 2 years' experience as a Support Worker


• Relevant qualifications in health and social care (e.g., NVQ Level 3)


• Strong leadership and interpersonal skills


• Excellent communication and organizational abilities


• Ability to work independently and as part of a team


• Knowledge of relevant legislation and regulations


Benefits:

• Competitive salary


• Flexible working hours


• Ongoing training and development opportunities


• Pension scheme


• Employee Assistance Program


• Opportunities for career progression


If you are passionate about making a positive difference in people's lives and have the skills and experience to lead a team, we encourage you to apply for this exciting role.


• Minimum of 2 years' experience as a Support Worker


• Relevant qualifications in health and social care (e.g., NVQ Level 3)


• Strong leadership and interpersonal skills


• Excellent communication and organizational abilities


• Ability to work independently and as part of a team


• Knowledge of relevant legislation and regulations
  
  Halcyon Health & Social Care is a leading provider of support services for adults and children with mental health, complex needs, learning disabilities, substance misuse, and homelessness. We are committed to providing compassionate, high-quality care that empowers individuals to live fulfilling lives.
  
  Competitive salary


• Flexible working hours


• Ongoing training and development opportunities


• Pension scheme


• Employee Assistance Program


• Opportunities for career progression


If you are passionate about making a positive difference in people's lives and have the skills and experience to lead a team, we encourage you to apply for this exciting role.