Senior Technical Delivery Manager

Our Consumer Services & Engagement lab (CS&E) is looking for a Technical Delivery Manager (TDM) to drive effective coordination and integration of delivery of technical components that requires cross-cutting engagement across multiple Labs and third parties. As a TDM you would model a desire to develop your skills and experience, create space to learn and collaborate, demonstrate resilience, adaptability, and confidence. You'll understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. You should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings. A bit more about what you'll do:

• Use your technical expertise to develop the sequence for technical integration related tasks in collaboration with the Product Owners and Engineering Leads and aligned to the Lab backlog.
• Cataloguing and leading technology dependencies between the lab and other teams.
• Coordinating the integration process and / or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leading on the Service Introduction process, coordinating parties to deliver value for customers.
• Working with colleagues outside of the lab to ensure interlock to enable delivery at pace, including how to consume infrastructure components provided by other platforms or (within Enabling Platforms) how to make the products delivered by the Labs consumable in a self-served manner
• Identifying blockers to delivery by proactively monitoring, trouble shooting and diagnosing technical issues, raising to product owner(s) / lab leadership where required.
• Acting as interface between the supplier (3rd Party) and key business colleagues supporting the management of delivery business critical programmes.
• Running complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery.
• Providing expertise for governance activities request for the safe delivery of change to customers.
• Enabling the delivery of technology risk and control improvements.
  
  Prior background working as a Technical Delivery Manager / Project Manager within IT, specifically software projects.
• Strong delivery experience that includes work within Digital Transformation, Software, API or similar.
Technology Leadership
• Demonstratable experience driving teamwork within agile teams and aligning technology elements across the phases of product/development lifecycle.
Excellent influencing and communication skills
• Exceptional stakeholder management skills and strong influencing communication skills.
Reporting and Governance
• Experience in planning, tracking, reporting and governance; experience in communicating regular status updates to key senior colleagues and resolves high priority issues affecting delivery.
• Track-record of handing critical risks/issues/dependencies arising out of Status Reporting and agile meetings, taking ownership for critical issues and ensuring resolution within agreed timescales.
And any experience of these would be really useful:
• Jira and Jira Algin (Training can be provided if required)
• Working in any sophisticated regulated environment
  
  We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you., Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.