Senior Travel and Assessment Officer Senior Travel and Assessment Officer

As a Senior Travel & Assessment Officer, you will be part of the Children, Families, and Lifelong Learning Directorate, joining our Travel and Assessment team to ensure the efficient and effective delivery of Home to School Transport. You will undertake operational tasks and processes, working with Contracted Transport Operators, parents, head teachers, and other internal and external agencies as necessary. You will provide guidance and support to these service users, stakeholders and operators. Tasks are performed in accordance with relevant Government legislation and Council policies, with a strong emphasis on attention to detail, high levels of customer service and safeguarding. Additionally, you will hold contract management responsibility for approximately 40 of our operators. This team is responsible for delivering and monitoring compliance with the home-to-school transport service for children across the authority. This is a complex, statutory area of work that requires strict adherence to policies and procedures. The post holder must ensure safeguarding issues are addressed and that appropriate resources are allocated to pupils eligible for travel assistance.

• Experience in transport planning and/or contract compliance environments
• Experience in auditing and supervising suppliers and operators
• An understanding of safeguarding procedures
• Excellent communication and customer service skills
• Flexibility to work from home and independently learn when required
• Strong planning and organisational skills, The job advert closes at 23:59 on 22.12.2024 with interviews to follow.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

The starting salary for this full-time, permanent position is £35,730 per annum based on a 36-hour working week. We are excited to be hiring a new SeniorTravel and Assessment Officer to join our fantastic Travel and Assessment team. Surrey School Travel and Assessment Team are currently offering a great opportunity for someone looking to develop their career in transport planning. If you've got strong communication skills and some previous experience of working in this key area - we would love to hear from you! Our team operates in a flexible, hybrid style with a combination of office and home working - with the expectation of working in the office for 2 days a week. We will ensure that you receive a full induction and training with regular guidance, support and performance conversations with your Team Leader; we want you to feel confident and capable in your role. Rewards and benefits
• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources