Senior Vehicle Technician

Take your experience to the next level in this role, leading the Workshop team to deliver technical excellence. You'll work closely with the Front of House team to deliver market-leading services and ensure that every customer gets the best possible experience. You'll allocate jobs to your team based on technical aspects and customer demand. If demand exceeds capacity, you'll also provide technical support. As well as leading and mentoring the team, you'll be a dab hand with customers, clearly outlining options and implications of work required. Working with the Centre Manager you'll maximise capacity in the workshop and implement an effective deployment plan. And with your team, you'll deliver against sales margin and profit targets, as well as customer service metrics, setting the highest standards.

• Level 3 in Light Vehicle Maintenance standard, or equivalent time served
• Technical QC trained
• Experience of working in the automotive industry
• Experience of supervising / managing others
• Experience of delivering coaching/training in the moment to colleagues
• Excellent communication skills
• A track record of success in delivering against targets
• Experience of building great relationships across a large team
• Experience of meeting compliance standards across Health and Safety and quality
• Experience with or an aptitude for learning in-house systems
• Experience of labour force scheduling, with proven time management skills
• A current full valid driving licence
  
  We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life insurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.