Senior Waiting List Coordinator

To co-ordinate patient waiting lists in an efficient and effective manner, ensuring that patient's waiting list information is properly and accurately maintained and that patients on the list are allocated admission dates within the Trust's waiting time standards and in line with the Trust Patient Access Policy
To provide a full administrative function for the inpatient service and to ensure that patients are notified of admission and pre-admission dates within agreed waiting list targets including RTTtargets. Cancer Targets and Diagnostics targets.
To enter all admissions data for surgery into the ORMIS system. The data to include patient information, theatre, theatre time procedures etc.
To use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the relevant waiting list where accuracy is essential.
Ensure patients found to be unfit for surgery are correctly managed in line with the Trust's Patient Access Policy.

Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Detailed job description and main responsibilities
Team working relationships.
Communicate with parents/guardians, GP's and other external organisations in relation to enquiries concerning admission dates where on occasion there may be barriers to understanding and/or communication difficulties.
The post holder will be required to communicate with and advise internally and externally with the following personnel:
Patients, relatives and their significant others
Peer group Waiting List Co-ordinators, Admissions Manager, General Services Management Team
All grades of Medical Staff
Nursing staff and Modern Matrons
General Practitioners
Clerical and Administration staff
Other NHS Organisations
Maintenance of waiting lists
To be responsible for ensuring all relevant information is accurately recorded on to the Patient Administration and Theatre Systems where attention to detail is essential to:
Check and update patient information
Register new patients
Request and distribute computer print outs
Request patient letters
Add patients to waiting lists
Allocate TCI dates
Record 18 week wait clock and treatment status for each patient
Check and up-date Inter Provider Transfer data
Ensure all recorded procedure codes are correctly identified and entered into the Patient Administration System.
To use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the relevant waiting list where accuracy is essential.
Ensure patients found to be unfit for surgery are correctly managed in line with the Trust's Patient Access Policy.
Assist the Admissions Manager, Operational Manager and Service Managers in the administration and monitoring of the waiting lists in accordance with Trust guidelines identifying any potential difficulties in a timely manner.
In liaison with the Operational Manager review clinical timetables and amend theatre lists according to clinical availability.
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust's Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
+ Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
+ Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
+ Ensure you are familiar and comply with local protocols and systems for information sharing.
+ Know the appropriate contact numbers and required reporting lines.
+ Participate in required training and supervision.
+ Comply with required professional boundaries and codes of conduct
Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
Your application form -
1. Provide only business email address for your referees - we are unable to request references from yahoo, Hotmail, Gmail accounts.
2. Make sure you to include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.
Our processes -
1. Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
2. If you do not hear from us up to 3 weeks after the closing date of the job unfortunately this means you have not been successfully shortlisted for interview. If your require feedback on your application please contact the appointing manager detailed in the body of the advert.
3. Please check your emails regularly as all correspondence from us will be via trac.systems - occasionally these emails will go into your Junk folder.
4. Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.
Other important information -
+ Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
+ Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
+ In submitting an application form, you authorise Whittington Health NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
We would welcome applications from individuals who are from underrepresented groups in the organisation

We are looking to appoint a Senior waiting list coordinator to our surgery admissions team. The individual will actively manage the administrative processes required for the smooth and efficient operation of the department. We are seeking enthusiastic, motivated people with the ability to supervise, multi-task and have excellent telephone manners. This is a key role in facilitating patient's timely and equitable access to surgery.
We would prefer a candidate with experience in managing waiting lists and a good understanding of the NHS RTT requirements but will consider candidates with appropriate administration skills.
There is an opportunity for personal development to enhance skills and enable further career progression.