Service Administrator

To work within a multidisciplinary team and provide Occupational Health administration support for all key clinical tasks, in accordance with the requirements of the service, as led by the Administration Services Manager. To project the professional image of the business through demonstrating excellent customer care in all activities. To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales. To maintain confidentiality at all times.,

• Answer the busy working well client line.
• Book a variety of occupational health appointments.
• Liaise with clinical and health care professionals.
• Register referrals
• Proof read and send reports to clients and their line managers.
• Cover the Working well reception when if needed.
• Manage the Working Well email inbox.
  
  We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organisation as a place to work;
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.