Service Administrator
BMW, Cheltenham
Service Administrator
£25000
BMW, Cheltenham
- Full time
- Permanent
- Onsite working
Posted today, 17 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 837db77e7525430caec0d7eb9a3c69e6
Full Job Description
- Preparing paperwork for handover packs.
- Providing estimates for online/telephone enquiries from the call centre and providing support for service advisors/call centre.
- Assist the team with the preparation of New and Used BMW and MINI vehicles.
- Complete swift authorisation and completion of all mechanical and SMART repairs as well as support with warranty repair administration.
- To complete customer/internal estimates with accurate flat rates and prices.
- To raise job cards and check vehicles for recalls, technical campaigns and review indicators.
- Ensure all jobs are costed accurately and internal invoices raised in a timely manner.
- Provide estimates for online/telephone enquiries.
- Have the ability to multi task and change to situations and follow processes.
- Any other duties as agreed with the Service Admin Manager from time to time. Working Hours: 41.25 Hours a week, with 1 in every 4 Saturdays.
- 32 days annual leave pro rata for part-time employees (inclusive of bank holidays).
- Performance related bonus.
- Health & Wellbeing benefits.
- Life Assurance.
- Employee Recognition Program.
- Staff Discounts.
- Employee Benefits including discounts on retailers, restaurants & cinemas.
- Referral Programme.
- On Site parking.
- Company Social Events.
- Pension Scheme., Similar searches: BMW Careers, Permanent, Full-time, MINI Careers, Competitive, Less than £29,999, Other
Will have previous experience in an office environment, be able to work in a fast-paced work place. Be able to demonstrate computer literacy and high organisational skills as well as exceptional attention to detail. Experience in a similar role is desirable but not essential as full training will be provided.