Service Administrator (9 months FTC)

We are looking for an organised Administrator with a passion for making a difference to others. You'll be working part time, 30 hours a week (9am - 3pm Monday to Friday) at Cygnet Hope House, helping ensure the safe and smooth running of services for the people in our care. Please note: This role is a Fixed Term Contract for 9 months Hope House is a residential service providing outcome focused care for adults with a learning disability and associated complex needs who may have behaviours that challenge. We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. In this role you'll:

• Promote and ensure the good reputation for each Service. To act as a positive role model, maintaining and demonstrating a positive attitude towards residents, their families, visitors and other staff.
• Promptly invoice Clients and Local Authorities or person so responsible and follow up settlement of same using manual records and specialised computer software.
• Maintain complete Staff files ensuring they are keep up to date and in line with Healthcare Commission regulations. Ensuring that HR system remains accurate with all staff data recorded.
• Process all payroll information on a weekly basis.
  
  Knowledge of Windows operating system - Word/Excel/Outlook or equivalent
• Understanding of Mental Illness, Intellectual Disabilities and Autism.
• Understanding of payroll, HR functions and recruitment.
• Working knowledge of telephone systems.
• Good numerical and word processing skills in particular Microsoft Excel and Word.
• Good communication skills and confident manner.
• A good eye for detail ensuring accuracy.
  
  An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Free Health Cash plan
• Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & "Cycle to Work" scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks