Service Advisor

As a Service Advisor your duties will include:

• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
• Advising on technical queries/issues.
• Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
• Sell customer repairs/parts etc., and finalising the invoice on completion.
  
  Must have / be working as a Service Advisor in the motor trade, and would be open to salary expectations.
There will be a requirement to work weekends, around 1 in 3 Saturdays is expected. Bonus is available and can be discussed in more detail. Working hours are 8am-5/6pm.,
• Motivated, with a proactive approach to customer service.
• Enjoy the challenge of influencing the success of the Service department.
• Customer relations experience.
• Excellent interpersonal and organisational skills and be well presented.
• Must be IT literate, and a working knowledge of Kerridge would be advantageous.
  
  Salary: Basic salary of £24,000 - £34,000 per annum with OTE.
Hours: 42.5 Hours per week, Monday - Friday 8am - 6pm, including rota'd Saturdays., As well as a competitive salary, we offer the following benefits:
• 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
• Pension scheme with life cover (including independent financial advice).
• Healthcare cash plan.
• State-of-the-art working environments and facilities.
• Employee vehicle-discount schemes.
• Refer a friend or customer schemes.
• High-street discounts and cashback.
• Health and Wellbeing employee assistance programme.
• Childcare vouchers.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Tool insurance.
• Social events.
• Dedicated internal and manufacturer training and development programmes to nurture you through your career and make the most of your talent.