Service Charge Accounts Administrator

We are looking to appoint a Senior Service Charge Accounts Administrator, within the Accounts and Finance team, based here in Ringwood. You'll support the Service Charge Accounts Manager, the wider Service Charge team and other stakeholders to ensure the successful completion of Service Charge accounts for retirement developments across the UK. Working within the Finance department, this role is varied in its responsibilities and will include :

• Taking responsibility for a set of high-profile, complex service charge accounts to complete year end accounts, service charge budgets and bank reconciliations in accordance with the Churchill Estates workflow.
• Assisting in complex query management and driving workflow.
• Supporting the Service Charge Accounts Manager with onboarding and offboarding of Lodges / Developments and their associated accounts.
• Producing reliable estimated budgets for developments, liaising with the Regional and Area Management teams out in the field.
• Acting as first point of contact and resolving complex queries about Lodge accounts across the wider team; being a 'subject matter expert'.
The hours of work are 9.00am to 5.30pm on Monday to Thursday and 9.00am to 5.00pm on Friday, with one hour for lunch., We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

For this role, we seek someone with proven experience of working within a Service Charge Accounts team, with the relevant accounting systems, procedures and knowledge of property management. Experience of Qube would be an advantage. You will be qualified to A-level standard and ideally, Level 3 IRPM. In addition, you will demonstrate excellent keyboard skills and knowledge of Word, Excel and Outlook to an intermediate / advanced standard. You will possess excellent organisation and communication skills, able to multi-task and prioritise workload with strong attention to detail. You'll love working alongside an office-based team, and, as the Senior Service Charge Accounts Administrator, you'll role-model professional attributes such as resilience, self-motivation, enthusiasm and initiative.

It's exciting and busy times at Churchill Estates Management (CEM) as we look to expand our friendly Service Charge Accounts Administration team., We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.


• Competitive salary
• Annual holiday entitlement - 24 days, plus Bank Holidays
• Free on-site parking
• Group Personal Pension Plan
• Life Assurance 1 x salary
• Day off on your birthday
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Professional Subscriptions
• Training Courses
• Professional development
Our Company Values TORCH : Trust / Openness / Respect / Communication / Honesty