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Service Co-ordinator

Elan Lift Services

Service Co-ordinator

Salary Not Specified

Elan Lift Services, Crayford, Greater London

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 22 Jun | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 14379f94753b47fda697bafcc001524d

Full Job Description

  • Answering telephone and emails queries or directing appropriately.

  • Responding to client enquiries including scheduling servicing, repairs, breakdowns and entrapments.

  • Coordinating and supporting service engineers, including providing weekly service schedule, monthly site plans and risk assessments as required.

  • Logging breakdowns, repairs and providing weekly breakdown reports.

  • Following-up repairs, checking costs, issuing work completion certificates.

  • Providing clients with KPIs, warranty starts. handovers, contract starts and renewals reminders.

  • Monitoring and recording company waste, C02 consumed, oyster card usage.

  • Providing administrative support for Service Manager.

    • Full details of your role, training on our database and general support will be provided.

  • Excellent verbal and written communication skills

  • Knowledge of service contracts.

  • Knowledge of Microsoft Office.

  • Knowledge of Liftdata, although training can be provided.

  • Excellent time management with the ability to prioritise and adapt.