Service Coordinator

Driving: Full UK Manual Driving Licence required and access to your own vehicle. Business mileage paid

Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?

Step into the impactful role of a Service Coordinator and lead a dedicated team that's committed to making a real difference. We're here to support individuals dealing with unmet social needs and the challenges of loneliness and seclusion.

You're at the forefront of creating bespoke support that goes beyond the surface, creating lasting change and renewed hope. Through your guidance, those in need will rediscover their independence and embark on a journey to better well-being.

If you can ignite change with empathy and persuasion, this role isn't just a job - it's a chance to make a real impact. Step up to a role where your skills will help spread the power of kindness.
What will a day in the life of a Service Coordinator entail?

Participate in patient support planning at multi-disciplinary meetings in community venues and acute hospitals in Portsmouth.
Promote the service and develop relationships with health and care partners to generate referrals through outreach and engagement.
Triage referrals according to local service criteria and allocate cases for support, such as urgent welfare checks, transport, or food provision, within the required timeframe.
Ensure that the impact of our service for service users is recorded through appropriate records (such as BRM), complete reports and paperwork as required.
Hold line management responsibility for the support workers, casual support workers and volunteers.
Be a contingency for other staff during periods of absence.
What do you need to be a successful Service Coordinator?

Do you have strong leadership skills and a knack to get the best out of people?
Are you a good communicator?
Do you have knowledge of Health and Social Care services?
Do you have a manual UK driving licence, held for minimum of two years, and access to a vehicle? (mileage will be paid)., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Please note that early application is encouraged, as we'll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
In return for your dedication and expertise, you'll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis