Service Coordinator

The new Futures Together service have an exciting opportunity for an enthusiastic, and passionate individual to fill the role of Service Coordinator to cover the social inclusion element of the service, working across West Essex (Permanent - 22.5hrs per week.)

Futures Together is a newly commissioned service incorporating two Essex Phoenix Futures services - The Criminal Justice service and Social Inclusion service. We are excited to be working together across Essex to provide support and social inclusion opportunities for people who use our services.

Do you possess the experience and skills to support people who have multiple and complex needs?

Do you enjoy being able to work across the communities in Essex, seeking, implementing and facilitating a variety of innovative and exciting activities and groups?

Is your ideal job role to work, and contribute to a friendly and welcoming team who support people's recovery, development and wellbeing?

If the answer is yes, then why not apply for this role. Alternatively, if you would like more information on who we are, and what the role entails, then please give us a call for an informal chat on

Role Purpose:

To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within an allocated locality of Essex.
Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
Innovate, implement, and facilitate recovery, and social inclusion groups within South and West Essex.
To complete administrative tasks including database maintenance, maintenance of accurate client's information.
Be able to work in a fast-paced service and be flexible to changes plans at short notice.

Phoenix Futures Group is a charity with over 50 years' experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

Starting salary of £16,350, with the opportunity to access potential yearly salary increments (subject to appraisals).
25 days' annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
Benefits including season ticket loan, pension scheme and life assurance.
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
Continuous training and career development via PXL our dedicated learning management system
Access to a 24/7 Employee Assistance programme including telephone and online access.
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
We'll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures