Service Delivery Manager

We are looking for a highly motivated individual to join the Imaging Department at the Royal London Hospital (RLH) as a Service Delivery Manager.

The post holder will play a key role in actively managing the administrative processes of patient pathways and the associated administrative staff for the Diagnostic Imaging Department at The Royal London Hospital. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey. Also to provide an effective administration service to the wider Imaging team.

The post holder will be responsible for ensuring that services are efficiently and effectively run at The Royal London Hospital site. This will be achieved through excellent human resources, financial and performance management and leadership of change management to achieve improvements in processes and patient outcomes.

The post holder will take the lead on specific modernisation projects and will also be operationally responsible for the bookings, waiting list, reception, validation and scheduling teams within the Diagnostic Imaging Department at The Royal London Hospital., The post holder will play a key role in actively managing the administrative processes of patient pathways and the associated administrative staff for the Diagnostic Imaging Department at The Royal London Hospital. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey. Also to provide an effective administration service to the wider Imaging team.

The post holder will be responsible for ensuring that services are efficiently and effectively run at The Royal London Hospital site. This will be achieved through excellent human resources, financial and performance management and leadership of change management to achieve improvements in processes and patient outcomes.

The post holder will take the lead on specific modernisation projects and will also be operationally responsible for the bookings, waiting list, reception, validation and scheduling teams within the Diagnostic Imaging Department at The Royal London Hospital.

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.